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Significance of effective listening in communication
The importance of active listening
How does active listening contribute towards effective communication
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A derivative questioning technique, which was created by Socrates to ask open-ended questions (Neeman, 2009). In the coaching session, this type of questioning allows the client to express more information and in turn, the coach can use to expand ideas with the client. Since the relationship with the clients are short lived, every question should be useful. With open-ended questions a client can be more introspective with their answers (Neeman, 2009). In this way, people are able to come to their own conclusions when making decisions. Socratic questioning is used in Cognitive Behavioral Therapy and in Cognitive Behavioral Coaching, which has familiar concepts (Neeman, 2009). Some being, looking toward the future and not the past, making an …show more content…
A study was conducted in a business environment that used “active listening”, which the coaches listened intently and imitated the worker’s language. (Nikolova, Clegg, Fox, Bjorkeng, Pitsis, 2013, p.74). Active listening is a relational approach of coaching. A coach has to envision, absorb, and circumvent the information, before responding to the coachee. In this way, the coaches were acting like everyone else when it came to language skills. In Australia, the government conducted a study with small businesses offering free coaching services for each company and their employee’s. They agreed to be recorded and have five meetings, lasting between one hour to an hour and a half hours (Nikolova, et al., 2013). The study also wanted to analyze how the coach and coachee interacted with each other. Managers and employees talked about various concerns at their work places and how to achieve in correcting their problems (Nikolova, et al., 2013). By tailoring their talk with the employee’s as if they were all the same and not educated, but lay-people, the coaches were able to extract more information. The coaches were able to assimilate in a way in which the client believed they had the solution all along and did not realize they could have changed the concern much earlier in their environment (Nikolova, et al., 2013). Active listening allows for the coach to be sure they are receiving the information correctly from the client. In addition, the coaches made sure they accurately understood what was being said as well as prompting the person to reevaluate if they possibly had the solution all along (Nikolova, et al., 2013). This develops an understanding, which in turns, developed trust with the employees’. Examining and checking for resolutions, the coachee felt they were in charge of their answers. Reflective questioning and active listening is a gentle way of questioning, because of not having to think so much for an
Socratic questioning – This can be used for a variety of reasons such as to construct or modify beliefs, evaluation of automatic thoughts, or for the testing of imaginal automatic thoughts. Socratic questioning is performed by the therapist in an effort to “evaluate a client’s thinking (rather than [through] persuasion, debate, or lecturing)” (Beck, 2011, p. 10).
Based on the competency clusters that were discussed by Kouzes, Posner, and Biech I am on my way of becoming a master coach in the following areas communication skills, interpersonal proficiency, and building relationships (2010). An example of my master of communication skills is that of listening. The art of listening involves active listening which focuses on what the client is saying as well as listening for things that are not being said for example talking more about the positives than the...
Interview Assignment N.F. is a 58-year-old Caucasian male of Irish descent who is diagnosed with the undifferentiated form of schizophrenia. He has been living with his diagnosis since he was diagnosed at the age of 17. N. F. believes that his illness has affected his life by keeping things to himself as a result of paranoia that he experiences, occasionally. He has been in a relationship with his girlfriend, who he has been dating for more than 20 years. Currently, the N.F. lives in an apartment in Suffolk County, New York.
As people move through their journey of life, quite often they’re faced with challenges and events that make them re-think who they are and who they want to be. Quite often change can be a daunting subject that elicits fear and uncertainness. As nurses we have the opportunity to work closely with clients in order to delve into their emotions and experiences, and collaborate with them and other professionals to come up with achievable goals. Motivational Interviewing provides a more client-centered approach that encourages individuals to make a change but also allows them to delve deeper into their uncertainties and struggles. In this video, my partner Beth expresses her struggle with using alcohol as a coping mechanism for her overwhelming
I tend to be quite critical of other speakers. Much of what I write is about what he or she
As we begin the interview, I settled into the desk across from my eighth grade english teacher. Ms. Doherty tucked a strand of brown curly hair behind her ear as she smiled warmly at me, awaiting the interrogation. “Good afternoon.” I started, chipper. “Nice to see you again, Kellie.” she replied, nodding her head in acknowledgement. “So where did you grow up?” I asked, shuffling around a few papers.
Some of the most rewarding times in college are when concepts and ideas connect. This is something that I have found happen semester after semester. No matter the art, journalism or sociology courses I take, ideas from each class repeatedly seem to connect to one another. In Art 338, the heavy focus on service work and engagement in the community also relates to the stories I cover in my journalism and my own interest in community dynamics. A few weeks back, I had the opportunity to interview Haley Madden, Community-based Learning Graduate Assistant through the Morgidge Center. Her research, focusing on health care discrepancies, ties into community service and the idea that individuals can use their work to positively impact others around them.
This paper will discuss what motivational interviewing is , who developed motivational interviewing and why it was developed. In addition, the most important aspects of motivational interviewing will be covered. Furthermore, the paper will discuss how I hope to use motivational interviewing in the future. At the conclusion of the paper the reader should have a better understanding of motivational interviewing.
My interview actually went really well. I do like some things that I did for this interview but I also dislike some of the things I did and there are many changes I wish I had done now that the actual interview is now over. I found myself critiquing myself while listening to the recording and transcribing what I said. Overall, yes, I did get the main ideas of her opinions but I didn’t ask very good questions and I also made a couple rookie mistakes when doing this interview. I did the reading before the interview, and I read the interview material once more after the interview and I found myself not doing some of the things that the reading said to do.
When we were first given this assignment I had not put much consideration into it. I thought we were to ask a couple of questions, it would all work itself out and I would be done. But this was not the case. The thought and reflection put into interview questions really surprised me. There was far more factors other than the questions you were asking, because you were also dealing with people, people who are giving you there free time, their attention and opening themselves up to you a stranger, so there were far more responsibilities then what were initially at hand.
Van Genderen (2014) expands on two basic concepts of managerial communication and distinguishes coaching and consulting from one another. The text continues about the coaching method and how it draws out employee talents, educates them, and develops new skills and eliminates deficiencies, all while consulting capitalizes on the guidance of preexisting strengths or knowledge. Van Genderen (2014) states that understanding the particular moments when a manager will need to consult on an issue, rather than coach, can be a challenging process. Reflecting upon the weakness indicated from the PAMS assessment there is room for improvement. Furthermore, developing skills in communicating with subordinates is crucial to narrowing the gaps of other deficiencies, such as, the adaptive behavior in communication discussed in the former. By being more aware of an employee’s methods of communication, and by developing proficient communication strategies, observing effective or ineffective communications tools, and seeking feedback from said subordinates are generalized methods that can be implemented when improving upon the adaptive skills of communication. Relatively, Van Genderen (2014) claims that effective communication between subordinates and managers may lead to greater job satisfaction for both parties, which compounds in higher output and more efficient work results, which in turn
Learn any slang or definitions when needed (for example, prisoners use different words when talking about other inmates). Don’t assume they refer to themselves using the same terms that you would use
A good counsellor has to engage in several basic skills of interview including attending behaviour, questioning, encouraging, paraphrasing, summarising, and reflection of feelings (Achanta, 2014). These skills are obtained through practices and supervisions. Therefore, one has to evaluate the micro skills that he or she applies in counselling sessions to gain a better insight of his or her interviewing style, strengths, and limitations. Role-play sessions are considered effective in helping counsellors to practise their micro skills in a variety of situations that they might face (Ivey & Ivey, 2007). This essay is a self-reflection of my interviewing style and the skills that I used in a role-play session which helps me to understand my own strengths and limitations in counselling.
Being a leader has many advantages and disadvantages. Could coaching an employee be helpful for all involved? Being in a management position there is the need to be the devil’s advocate and approaching employees in a delicate manner to engage in the conversation that something issues need to change. What is the definition of coaching when working with adults in a workplace? Do managers need to be coached on how to coach? These are items will be addressed in this essay for anyone who is in or is planning on being in a managerial role. All the skills needed to provide a safe and healthy work environment for every employee.
Beverly Smith is currently 70 years old. She was raised in Fullerton and was part of a family of five children. Her mother influenced her life greatly. Beverly grew up quickly as a result of her mother's death when she was only 11 years old. Her mother was well honored by many. Beverly is actively involved in her religion, and enjoys exercising, and listening to music.