Project Management: The Key To Improve Project Quality

The Quality of a product or service is what separates the professional from the amateur. When companies’ are committed to produce a product and or service on time and within budget this is admirable and important, but this is not enough as we quickly see there is much more to a project then just time and money. It does not matter if you are managing a multi-million dollar IT project or managing your career, the commitment to quality makes a big difference. When you think about quality practices, what are the first concepts that come to mind? This paper will explore some of the proven ways that other project managers have improved their project 's quality. By implementing these key improvements to your project could result in catapulting your project from amateur to a Malcolm Baldrige National Quality Award (MBNQA) company project. Even though time and money are two key components of a successful project, this paper will identify quality as the only true key directly related to the customer’s satisfaction and to a successful project. The Key to Improve Project Quality

Within the realm of project management, you always hear that “time is money and money is time” (Pace, 2015). As this thought is the rule by which many project manages measure the success of their project. By only using time and money as the

Everything that has been previously addressed to improving project quality is nothing without a good plan. Within improving project quality a manager must first plan, then Do, Check, and lastly Act. The Plan-Do-Check-Act cycle is the basic means in achieving project quality. The overall project plan should include a plan for how the project manager and team will maintain and improve quality standards throughout the project 's cycle. To achieve this continuous improvement everyone from the CEO to the lowest level worker has to