Consumer Protection Act: Consumer Protection Act In India

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ortant place. The goods are manufactured by the producers on the origin of tastes, likings, preferences etc. of the consumers. The business activities are revolved around Consumers only. Inspite of importance of consumers they may be the victims of immoral businessmen. An important reason is that there is lack of knowledge on the part of consumers and they are not planned as compared to the sellers who are well awared and organized. To protect the consumers from fraudulent businessmen and to provide easy solutions to their complaints, this Act was passed in the year 1986. The Act extends to the whole of India except the State of Jammu and Kashmir.
The purpose of Consumer Protection Act (CPA) is to address the problems of the consumers and …show more content…

Recent industrial developments have no doubt made a enormous impact on the quality, accessibility and safety of goods and services. Still the sufferers are the consumers who face all the dishonesty and unfair trade .Abuse of consumers assumes abundant forms such as adulteration of food, specious drugs, high prices, poor quality, deficient services, misleading advertisements, hazardous products, black marketing etc. Also, with revolution in information technology newer kinds of challenge are thrown on the consumer like cyber crimes, fake money etc., which affect the consumers …show more content…

Consumer awareness is low due to the lack of concern and lack of education among the lots. No one has told them about their rights – to be informed about manufactured goods quality, price, guard against unsafe products, admission to variety of goods at competitive prices, consumer education etc. What consumer lacks is the education and information assets, testing facilities, experienced leadership, price control mechanism, and ample quasi- judicial machinery. Due consideration to consumer interest protection is not been given as the providers of goods and services have been unwilling to give any . Though as old as consumer exploitation, In present scenario, consumer protection, has alleged greater importance and significance. Consumerism is a recent and universal fact. It is a social movement. Consumerism is all about safeguarding of the interests of the consumers

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