Quality Control in Project Management
“The Pertinent Question is NOT how to do things right — but how to find the right things to do, and to concentrate resources and efforts on them.” –Peter Drucker
A key process in the delivery of a quality project is that of quality control. Quality control is the process of ensuring that the project deliverables meet the defined project standards by measuring, evaluating and correcting project outputs.
The quality control process includes measuring, evaluating, correcting and report of project errors. The project errors can include defects in materials, poor construction or unsatisfactory service. The goal of quality control in project management is to keep the variance in of the deliverables within the accepted limits (Tayntor, 2010).
Quality control is related to, but different from quality assurance. Were quality assurance is focused on preventing project shortcomings and defects, quality control is concerned with detecting and correcting defects in the project outputs. Quality Assurance and quality control are often conducted by the same personnel in project, depending on the size of the project team.
Even with the most rigorous of quality assurance processing in place, the highest quality materials, the best trained project staff; errors and defects will occur in a project. Without a proper quality control program in place it will not be possible to find and correct. Even if a project is delivered on time and within budget, it may be considered unacceptable if it fails to meet quality standards. Quality control will keep the mistakes out of the hands of the customers (Phillips, 2008).
Quality control in project management consists of four elements, measurements, evaluations, co...
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...vidual work items, such a subsection of a building or it can be the analysis of an entire process.
Potential downfalls in quality control are incomplete testing and utilizing the wrong measurement. If the project processes and deliverable that are subject to quality control are not all inclusive defects will escape detection and correction. It is through the application of a rigorous quality control program that is avoided.
Using the wrong measurements to assess project quality had a doubled impact on quality control. By using the wrong measurements, defects will be left undetected and make to the clients. Additional, the time spend taking the wrong measurements will have an impact on the project times.
In order to deal with these quality challenges a project team should have a formalized quality control procedure and dedicated quality control team members.
For more than 25 years, The Little Black Book of Project Management has been introducing project managers to the incredibly effective and logical project management skill and methods to help them achieve their goal. This book has been flooded with very nee project management techniques as well as the latest standards of the Project management body of Knowledge (PMBOK) .accepted by PMI (Project Management Institute).
The book outlines the important steps that make up the Quality Improvement (QI) processes. First you must identify the needs that are most important. Second a multidisciplinary team must be put together to review the needs that have been identified. Third data must be collected to assess the current situation being evaluated. The fourth step should be to create goals and quality indicators that can be assessed and evaluated. The fifth step is where you develop and place into practice the plan to achieve the desired outcome/ goals. Lastly data must be collected to assess the effectiveness in the change of practice, and to see of all goals have been met.
Inputs to quality planning will include: the scope baseline, the individual project requirements that, when taken together, constitute the full project scope; the stakeholder register which identifies those individuals who will actively contribute to the execution of the QP and who therefore need to be involved in quality planning; cost and schedule baselines which have a cascading effect on project scope; and, the risk register, which details the areas of risk that are related to quality and that may affect the planning process. Finally, we will also integrate the tenets of our quality p...
Quality assurance is a continuous procedure which must be followed and controlled. Quality assurance and change is the obligation of all stakeholders and these must be included in all cycles of the quality cycle.
Agile Project management is one of the industries dominating methodology for project management in IT. It is an incremental and iterative way to manage the build and design activities for constructing an IT product, services, and project development in manner which is highly interactive and flexible. In this methodology, scope is defined in granularity that is appropriate with time horizon and checked with the agreement on each feature with the customer. In this methodology work steps are divided with feature breakdown structures. In order to track the progress of the project progress charts are used instead of Gantt charts. Cross-functional and test-driven development teams starts working from the very beginning of the project to provide quality assurance and quality control till the completion. Process of finding and removing bugs is done through iterations and then present to the customer. With the help of Agile approach teams can easily address the core risks of the project throughout the course of development (Thummadi, 2012).
The Quality control mechanism needs to identify the ability of parts in the space shuttle to face reactions from wind, humidity, temperature etc as well make sure the design measures are 100% accurate and the necessary resources are allocated in the designing process to achieve optimum quality in design and should always try to be proactive rather than being reactive which can reduce quality failure cost as well increase effectiveness of the design to face any vulnerabilities.
In today's business it is in the best interest of companies to have project managers. Common sense isn't always easily accomplished. Anyone who's ever worked on a project in a technical setting knows this. Indeed, much of working with others consists of solving unexpected problems and learning from mistakes along the way. Knowing this and having the proper tools a project manager will be able to manage and complete the most intense project out there.
How to manage quality control? I.e. avoiding a situation where contracts are just given to the cheapest bidder, rather than the best or most reliable worker.
Project management is said to be completed within time when it completed within the “triple constraints”: cost, time and quality. And in a lot of causes, one them is sacrificed so as to meet the other two. Project managers prioritize which ones are the most important.
...ing low cost but reliable alternatives to expensive technology and building a culture for continuous improvement. Secondly, developing a culture that promotes high level of respect and morale, which eventually leads to a healthy work environment. When the work environment is cordial and friendly, all the different stakeholders will also interact with each other and work in a way that is best for the construction industry. Finally, most of the project delivery process should be transformed into Integrated Project Delivery processes so that they involve all the different stakeholders at vital phases of the project. This can form a solid foundation for a project and the chances of errors will be almost minimal or none.
In order to ensure quality, a continual quality process will be used throughout the project life cycle. This iterative process includes measuring process metrics, analyzing process data, and continuously improving the process.
GM uses this system by containment, disposition, separation, and classification. Such a system guarantees that any outcome that does not comply with specified requirements is restricted from unintended use, restrained, and dispositioned by the administrators. Accompanied by this quality control is the verifying position where first-time quality and process capacity is advanced (Drew, 2011). Every team member is informed about any modifications in the production process and who and when to summon for assistance in the event of any quandary. Every team is also included in the problem solving to reach any improvement in goals.
Quality Assurance System is a set of principles and procedures in which it is to keep the manufactured products from mistakes and defects. It can also be called as a defect prevention. Its focus is not only on the products but on the services on the company, businesses or organization as well.
Quality is a very important thing in an organization; therefore it is not possible to improve the quality of a product or service substantially without major changes in all aspects of the organization. Because quality is so important if changes aren’t made throughout the organization the output of the product will no be very successful. Everyone in the organization plays a major role in the out come of its products.
Quality is a word which has been used for a very long time, lots of books have been written about it, and many of the world's scientists have defined it in many different ways. In this research paper, I will emphasise the Quality Management System, why is it important? What is it used for? What is the importance of having a Quality Management System? Many people think implementing QMS costs a lot and all the benefit is a piece of paper which says that your company is certified in having QMS.