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issues with cross cultural communication
importance of physical appearance
role of professionalism in working environment
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Professionalism in the workplace is one of the most important concepts to adhere to. According to Sullivan, “Professionalism is the moral understanding among professionals that gives concrete reality to this social contract” (, p.) A positive impression on fellow coworkers and bosses is something to strive for, but it doesn’t end with fellow employees; patients/families are the reason that each of you are there and that you and your coworkers have a job. I believe to be professional in the workplace you must arrive early or with enough time to be ready to begin your scheduled shift, dressed appropriately, and ready to perform your duties. You should work as a team member, displaying a positive attitude, communicating and contributing as a …show more content…
speaking face to face with someone, or via telephone, email, radio, social media, etc. According to DellaCroce, “There are three modes of communication in which people commonly receive and understand data. These means of communication are verbal, visual, and tactile. To effectively communicate with others, we must first know how they receive information” (2014, p. …show more content…
Nonverbal communication can be relayed through proper attire, personal hygiene habits, tidiness, and competence. An effective nonverbal communication tool is to maintain eye contact, proper posture and a calm and confident demeanor. According to Stickley, “There are two acronyms they use for non-verbal communication. Acronym SOLER has been changed to SURETY. Soler means S is to sit at a angle, O is open posture, L is lean towards the other person, E is eye contact, and R is relax. Surety means S sit at an angle to the client, U is uncross legs and arms, R is relax, E is eye contact, T is touch, and Y is your intuition” (2011, p.
“Professionalism is the internalized conceptualization of expected professional obligations, attributes, interactions, attitudes, values, and role behaviors in relation to individual patients and clients and society as a whole.” 2
Professionalism can be defined as the competence of skills and principles of an individual in a profession. A professional must be knowledgeable in their profession, committed to improvement of one’s knowledge and skills, service oriented, covenantal relationships to patients/patrons, creative, innovative, ethical, accountable and a leader. These competencies are essential for a professional to perform and excel in their profession.
The purpose of this paper is to explore why non-verbal communication is an important tool for professional practice. Some of the aspects of non-verbal communication are facial expression, eye contact, posture, orientation, proximity, touch, fine movement, gross movement, dress, setting and direct work (Egan 2002). [The Skilled Helper/ People Skills] In my opinion non-verbal communication is a very important tool when working with clients. For example, in a professional setting a client could be telling you they are fine and they aren’t afraid yet they could be shaking or looking around nervously. The non-verbal prompts that clients give out subconsciously or consciously give us, as professional workers clues to how the person is really feeling even if what they say using verbal communication isn’t the same as the non-verbal prompts. Thompson (2009) says that in addition to the words we speak, we give very powerful messages through non-verbal communication and our body language ...
In a highly respected profession such as nursing, professionalism is an important element to staying employed and setting one’s self apart from the rest of the applicants when competing for a potential job. By definition professionalism are the qualities and traits that describe a professional. While knowledge is crucial in any profession, according to an article published by the University of Kansas (2012), “all medical professionals must strive to retain those humanistic qualities integrity, respect, and compassion that constitute the essence of professionalism.” Whether you work in a hospital or administration these three qualities encompass the core of nursing and exemplify what it means to be a professional.
There are many perceptions of professionalism, some may say it starts with the way you dress, others how you communicate with your patient. My perception of professionalism in the nursing workplace is making the patient feel like your care team and you are doing the best possible to provide care for the patient. Other definitions of professionalism in the nursing workplace, are “Caring requires more than theoretical knowledge and technical skills; caring
Professionalism is something that every nurse should base their days off of from the moment they get ready for work, through the care plans of each and every patient. A nurse is judged on their behaviors by everyone they come in contact with, so it is important to keep in mind what is being said and done. By following the “Nursing Code of Ethics”, nurses will demonstrate professionalism effortlessly in everything they do. Taking on a health care profession benefits in so many ways as they can take their career and serve globally anywhere and anytime. Keeping in mind the diversity that plays a role, being professional ensures that everyone can receive the proper care no matter their race, culture, or religion. There are so many things that play a role in being a nurse, but professionalism should be a priority for
Brennan and Monson (2014) reviewed interdisciplinary empirical studies and identified that individual professionalism promotes the building of rapport with a patient and creates positive outcomes for patients. Benefits include increased patient trust, improved patient outcomes, increased staff productivity and overall satisfaction for both patients and employees (Brennan & Monson, 2014). Professionalism is a key to create a thriving and safe workplace, therefore healthcare organization’s leaders are working hard to find appropriate
Most employees feel that as long as you are doing your job well there is no need to display professional behavior in the work place. This is simply not the case, but it has everything to do with your behavior. The behavior you display on the job can have a profound affect on your working relationships with your boss, co-works and even the customers you serve. For instance you may be great at your current position on the job, but your co-workers and even customers have been complaining about your nasty attitude towards them. The attitude you displayed can have severe consequences and may even cost you your job. Professionalism is not just what you know, but also the behavior you display while on the
Professionalism is defined as the accrued knowledge and behavior possessed by individuals in order to obtain successful goals and attributes for their organization, facility or work environment (McDonagh, 2008). Being professional while at work let others know that you are reliable, respectful, and competent at what you do. Professionalism in a medical office is very important, it means putting patient needs as top priority. Professionalism in a medical office is taking responsibility of your patients, committing to patient confidentiality, and having patient-centered care for the patients.
Professionalism, within the nursing context, can be a concept that is complex. The definition of professionalism, according to the textbook, Nursing Now!, is “The demonstration of high-level personal, ethical, and skill characteristics of a member of a profession” (Catalano, 2017, p. 5). There are many characteristics that define professionalism in the workplace and actions that a nurse can take to portray a professional attitude and manner. In nursing school, professionalism is taught in the classroom using different examples of education.
Nonverbal cues involve everything but the spoken word which includes: body posture and facial expressions, gestures, eyebrows, eyes, tone of voice, speed of delivery, inflections, volume, and proximity. Even one's attire sends messages to others. Each area of the nonverbal has the power to send a message; combined they tell the listener what is meant and what is felt. The power of the nonverbal cannot be over-rated; it will almost always ...
Good communication is an essentialvalue for successful relationships, whether personal or professional. Many researchers have stated that most of our communication is non-verbal. Non-verbal communication includes body language, facial expressions, gestures, eye contact, posture, and the tone of our voice. The ability to understand and use non-verbal communication is great skills that will help individualsconnect with others, when trying express feelings, handlingdifficultsituations and creating relationships with other in various places.Non-verbal communication is the body way of sending messages between people. These messages can be sent through emotions, gestures, engagement, voice tone, posture, and clothing.
Some examples of the supportive communication includes smiling, leaning towards the patient (proxemics), making eye contact, and using a warmer tone of voice when speaking. The unsupportive nonverbal communication included no eye contact, minimal facial expression, and a cold tone of voice. This shows that nonverbal communication is not only a very important aspect of communication in general, but contributes to the overall well being, or discomfort of others as
Professionalism is defined as one's conduct at work. The quality of professionalism is not restricted to those in occupations with high level of education or high earnings. Any worker regardless of their level of education or occupation should demonstrate a high level of this trait (About.com, 2013). Acting professionally at workplace makes others think of you as reliable, respectful, and competent.
Non-verbal communication doesn’t involve words, but is a powerful form of communication. The way your body language is tells the other party whether or not you are receiving their message or just listening. When your nonverbal behaviors align with the words you’re saying, they indicate to the person you are communicating with that you are trustworthy. When non-verbal behaviors do not align with your message it sends mixed signals on what you are trying to convey. When communicating in business it is imperative that you are conscious of your own body language and nonverbal cues as well as that of