Although each of these administrators provided insight on the challenges presented within their agencies, there were some challenges that were similar and there were also some that were different. However, as it relates to Maurice Williams and the Treatment Foster Care, some of the challenges and/or problems that they were faced with is that when in the time of crisis, problems need to be solved, the morale of the social workers must be maintained so that they do not become tired and burned out, as well as understanding that the responsibility of everyone in the agency is to be the eyes and ears of the agency. Williams stated that he and the administrators at the Treatment Foster Care are considered to be crisis interventionist (Laureate Education, Inc., 2011). Therefore, Williams’s everyday concern is based on solving programs such as overnight disruptions, hotline issues, the overall operation of the agency in regards to recruitment, and the well-being of the foster c...
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...rol (Laureate Education, Inc., 2011).
In conclusion, as human services administrators, in preventing and addressing problems in human services organizations it is our role to not only solve problems but to also hear and listen actively in order to solve problems as well as to maintain the morale within our work environments. We must also keep in mind that we cannot and will not be able to resolve every issue and problem that we are faced with. However, Maurice Williams, the former director of Treatment Foster Care, would have gained the interest of a student who is seeking to be of a service to others by protecting their civil right and safety, all of the human services administrator provided adequate and informative information, during their dialog in regards to their particular area of expertise as it related to the human services field and their area of interest.
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