Design Thinking: The Process Of The Design Thinking Process

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Empathize and Define
Design thinking process
According to VanGenderen (2014), design thinking is processes one can use in order to come up with a solution to a problem through exploring new alternatives that did not exist before. It involves direct observation and qualitative data. In fact, world problems are simple and manageable once one uses design thinking. Design thinking consists of five steps which are; empathize, define, Ideate, prototype and test.
• Empathize is a design thinking process by which someone understand people who are involved in the challenge. It involves analyzing why and how people do things, their emotional and physical needs and the meaning of world to them. Empathize is an important process because it is through someone get a clue on what people need, feel and think. All of these help to reach to an innovative solution. Good design based on values and beliefs of people who are concerned with the problem. They are different way one can empathize which are observation, engage, watch and listen. Observation involves looking on people’s behaviors. Engage is more about discussion with someone who is concerned with the problem. It involves preparing question so as to guide the discussion (Plattner, n.d).
• Define: after the process of empathize, the next step is to process all information …show more content…

Because Kepler is a community which is composed by people from different countries, mostly Americans and Rwandans, when they are in meeting they meet language barrier problem. The communication problem is due to the fact that employers have a difficult accent and employees have poor English language background. So when they are in meetings, it becomes hard to communicate to each other. Due to this fact, there is a waste of time as one might need to repeat words and sentences. In addition, some time people might leave the meeting with incomplete

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