Process capability is the ability of a given organization to meet its objectives, missions and visions in a strategic organized manner in order to communicate the essential information in regard to the organization to improve its performance and help it compete in the market. In addition, the process capability combines the data collected to assist in the processing of the information which helps in utilizing the available technology to create innovations. Therefore, process capability seeks to make use of the available knowledge from the members and other stakeholders in the organization in order to create innovations which improve the business outputs. From the above definition it is clear that process capability is important in an organization in that it helps in improving the performances through development of ne...
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... the organization should be different from the competitors, the organization should set the internal goals to motivate the members, always give a summary of the plans intended to improve the organization, and give the SWOT analysis of the planned project. Therefore, for the process capability to work there must be an agreement between the organization and the customer (Loon, 2007).
QualityTrainingPortal. (2011). What is Process Capability? Resource Engineering, Inc.
Retrieved from: http://www.qualitytrainingportal.com/resources/spc/spc_process_capability.htm
Boudreaux, J.C. (2007). Focused Program Competition 97-02: Motor Vehicle Manufacturing
Technology. Retrieved from: http://www.atp.nist.gov/atp/focusprg.htmv
Loon, V. M. (2007). Process Assessment and Improvement: A Practical Guide. Spring science +
Business Media, New York. 2nd ed. p 27
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