PROBLEM SOLVING
Problem solving and decision making is a part of everyday life. When a new problem is encountered it can be stressful if approached without a plan or in hast. Problem Solving One and Two introduced various methods of problem solving. Being accustomed to effective problem solving methods can have a positive impact with Eminence Operational and financial growth.
Obtain Process
The OBTAIN problem solving process is an easy approach to dealing with issues and problems that an individual can encounter in business. It is a simple systematic approach to problem solving that includes well-defined stages for the users to follow. These steps are called the problem solving process. This step by step process prevents the management team from speculating what the next phase is. This paper will show how the implementation of the problem solving process can help the Eminence team resolve the problems uncovered within the organization. The OBTAIN process is an acronym that is broken down into the following steps;
Part A:
1. O- Outline the Problem
2. B-Breakdown the Issue
3. T-Test the Hypothesis
4. A- Analyse the Problem
5. I-Imagine the Solution
6. N- Notify the Stakeholders
Part B:
1. Managing the Stakeholders
2. Managing the Team
There are several methods used to problem solve methods, the OBTAIN six-step process is just one of many. The problem that some organizations encounter is that they are unaware on how to implement a process to resolve their issues. Another problem that organizations encounter is that they not consistent in the way that they resolve their issues or problems.
Outline the Problem
The first step in the OBTAIN process is to outline the problem. During this stage the users identify the problem and s...
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...Structure
• Style
• Format
• Massage
The writing of the report should not be one person’s responsibility, because it is too big of a task. Like many of the aspects of the OBTAIN process the ideal way to approach this problem as a team, by dividing the responsibility (Weiss, 2011 pg. 105). An Action Plan is a step by step process that is presented to the stakeholders outlining deadlines for achievable organizational goals. The major aspects of an Action Plan are the activities/task, time frame and funds that are allocated to task (Managing the Team, 2014).
The action plan created for Eminence shows that there are two strategies.
• Strategy 1. Implement internal change.
• Strategy 2. Implement external change.
The Action plan was developed through careful consideration of the information and ideas that were previously gathered from the brainstorming process.
The helper helps the clients to explore and choose possibilities for a better future. In stage II, the key problem of deciding what type of key opportunities in asking the question what the future might be on manageability. The helper asks the client what do you want the future to look like? In thinking about a better future are often leads to finding ways to make the future a reality. The first relates to those that need help in managing specific problems. The principles for helping the client work on an issue is to find out if this a crisis. Begin with issues that needed to work on immediately. “Large, complicated problem situations often remain vague and unmanageable. Dividing a problem into pieces can clarify where the value lays Egan, G. (10 edition 2014)”.
This step includes gathering facts before trying to figure out the solution to the issues or possible future issues. This is a very important step when making important business decision...
Planning the agenda requires understanding what each members need to accomplish by the end of the meeting. The plan has to be straight forward as possible.
Identify and sort out and summarize the problem(s). Decide which is the most important problem.
Being the present manager and being appointed by the government at the feasibility stage I am asked to write a report in order to outline the activities required to successfully manage this major project and to ensure that it is completed on time and within budget.
The Six Sigma approach was designed by Motorola in 1986. The primary objective of the concept was to develop a tool for tallying the process defects and, as the result, improving business operations. The foundations of the approach are the customer needs, statistical analysis of data and facts, and timely execution. The method promises numerous benefits such as increasing performance and profitability of an organization, improving product or service quality and employee morale, decreasing costs, the growth of market share, the higher level of satisfying customer needs, etc. (Meredith & Shafer, 2013). The primary advantage
The major issues facing the company comprises of there being multiple businesses with different demands. There are separate levels of performance and success as well as growth chances for each of the sector and the firm needs to tackle with issues in each of these divisions (Dube, J.P., 2004).
A problem can be defined as subject of concern between what is desired and what an actual situation is there, which makes it difficult to achieve a desired goal, purpose. A solution of a problem is an act performed in order to reduce the effects of the current situation and which gives direction to accomplish the goal or objective.
Analyze the problem - identify the root causes of the problem and use charts and diagrams as needed.
Solving problems is a particular art, like swimming, or skiing, or playing the piano: you can learn it only by imitation and practice…if you wish to learn swimming you have to go in the water, and if you wish to become a problem solver you have to solve problems. -Mathematical Discovery
After an ideal solution is selected and approved its execution through implementation is done to address the problem. All tasks in the implementation should be coordinated with a finite start and implementation closure deadlines as well as milestones. Program evaluation and Review (PERT) as well as Critical Path Method(CPM) are ideal to guide this stage.
Many different methods could be tried to help improve the problem. This is simply because one method may not work as well as the other. As Denis Waitley says “Failure should be our teacher, not our undertaker. Failure is delay, not defeat. It is a temporary detour, not a dead end. Failure is something we can avoid only by saying nothing, doing nothing, and being nothing.”
Problem-solving help the students to create their own representation or illustration (De Corte, Vrerschaffel, De Win 1985; Hegarty, Mayer, Monk, 1995; Pape, 2003) based on how they interpret or understand the given problem (Pape, 2003; Van der Schoot, Bakker Arkema, Horsley, Van Lieshout, 2009). Problem-solving also tests their critical thinking skills on how they look for another strategy or ways to solve the problem easier. Problem-solving helps the problem solver to develop characteristics of a good problem solver which includes open-mindedness, optimistic, persistent, not afraid to commit mistakes and systematic person since he is following a certain step in solving the
The increasing complexity of problems has necessitated new approaches to problem solving. As such, industries that have been using traditional problem-solving structures such as those in the engineering, building, and construction have had no choice but to review their working practices. Elliman and Orange (2000, p.345-360) suggested that systems methodology is the viable approach to facilitation of effective changes and improvement of work practices given that soft systems methodology can be used to stimulate debate and factor in the input of future participants. However, Green (1999, p.329-340) argued that the potential of soft systems to succeed depends on how early it is introduced in to the project. Problem solving can be done at individual or as a team. But how can we make teams work best? Such questions have attracted the interest of many scholars in various fields and so much has been invested in studying creativity, innovation, motivation, intelligence, and accelerated learning.
It doesn't matter if we're talking about developing a new strategy or an innovative way to stay ahead of the competition. Creative problem solving gives that competitive edge that any business is striving to achieve.