Privacy Policy


Effective Date: May 25, 2018


Welcome to 123helpme! When you register with us or use our sites, applications and services, you provide information to us. This privacy policy explains:



A. Information Collected by Us


1. Personal Information


123HelpMe and its affiliates ("we" or "us") provide its family of Internet sites, services and applications to you (our "Services"). Registration with us is optional, but please keep in mind that you may not be able to use many of the services on our Services unless you register with us. Depending on how you interact with our Services, you provide us with information, which may include:


2. Technical and Device Information


We may receive or collect from you certain technical information when you use the Services. This information may include:


B. Use of Information


1. Our Use of Your Information


We may use your information:


2. Other Information


We may use information, like your IP address, to analyze statistically site usage and to customize our site's content, layout and services. This information will allow us to improve our services and better i understand and serve our users.


3. Sharing



4. Disclosures


The contents of your online communications, as well as other information about you as a user of the Services, may be accessed and disclosed in response:


C. Cookies



D. Advertising and Analytics


1. Advertisers



2. Analytics


We use third party services such as Google Analytics to help us analyze our performance and our delivery of services and advertising to you. We use Remarketing with Google Analytics, Google Display Network Impression Reporting, the DoubleClick Campaign Manager and Google Analytics Demographics and Interest Reporting.


E. Agents


We may use agents and contractors in order to help operate our Services and to fulfill your request for products and services. If such agents and contractors have access to personally identifiable information, they are required to protect this information in a manner that is consistent with this Privacy Policy by, for example, not using the information for any purpose other than to carry out the services they are performing for us.


F. Invitation Services


We may offer you the opportunity to use our invitation service and application so that you can tell your friends about the Services. The service will enable you to import at your direction your contact list from certain email services that you may be using and to send an email on your behalf, from your email address, inviting your friend to try the Services. The information you provide will be used solely to facilitate your sending of the invitation and will not be stored or used by us for any other purpose. If you are a recipient of an invitation and have elected to opt out from receiving any further invitations from us, we will retain your email address solely for the purposes of honoring your opt-out from further invitations.


G. Your Choices


You can make choices about how your information may be used by us to provide information and offers to you. You may visit the "Account" area on the Services and review and revise your marketing preferences, including, opting out of commercial messages or unsubscribing to newsletters. You may opt out of further commercial messages by clicking on the "opt out" or "unsubscribe" link provided with each message. These preferences do not apply to communications that are related to your registration with us, required or important notices related to your use of our Services, or the fulfillment of a specific transaction.


H. Minors


Children under the age of sixteen (16) are not eligible to use our service and must not submit any personal information to us.

I. Links and Other Sites



J. Change of Ownership


In the event that our ownership was to change as a result of a merger or acquisition by another company, your Services information may be transferred. We will provide you notice prior to any such transfer of your information.


K. Security


We take steps to help protect your personal information. We require password protection physical, electronic, and procedural safeguards to protect personal information about you. We limit access to personal information about you to employees and authorized who need to know that information in order to operate, develop or improve our services. We cannot guarantee that your information will never be disclosed in a manner inconsistent with this Privacy Policy (for example, as a result of unauthorized acts by third parties that violate applicable law or our policies).


L. Changes in Privacy Policy


From time to time we may update this Privacy Policy and will post a notice of any significant changes on our website. You should visit this page periodically to review any such changes to the Privacy Policy. Your continued use of this website or our service and/or continued provision of personally identifiable information to us will be subject to the terms of the then-current Privacy Policy.


M. How to Contact Us


If you have any questions or concerns about our Privacy Policy or its implementation, or if you believe there are inaccuracies in your account information you may contact us as follows:


By email:

support@123helpme.com


By mail:

123helpme

1680 Vine Street Suite 1200

Hollywood, CA 90028


N. Changes


We may update this Privacy Policy from time to time. Therefore, you should review this Policy periodically. If there are significant changes to our information practices, you will be provided with appropriate online notice. You may be provided other privacy-related information in connection with your use of offerings from us, as well as for special features and services not described in this Policy that may be introduced in the future.


O. Jurisdiction Specific Terms


If You Are a Resident of California

If you are a California resident, in addition to the rights set forth above, you have the right to request information from us regarding the manner in which we share certain categories of your personal information with third parties, for the third parties' direct marketing purposes. California law provides that you have the right to submit a request to us at the designated address and receive the following information:



You are entitled to receive a copy of this information in a standardized format and the information will not be specific to you individually. Our designated email address for such requests is support@123helpme.com.


If you are located in the European Economic Area (EEA):


1. Controller of your Personal Data


The controller of your personal data under this Privacy Policy is 123helpme, with an address of 1680 Vine Street Suite 1200, Hollywood, CA 90028.


2. Legal Bases for Using Personal Data


We process your personal data only if we have a legal basis to do so, including:

1. to comply with our legal and regulatory obligations;

2. for the performance of our contract with you or to take steps at your request before entering into a contract;

3. for our legitimate interests or those of a third party;

4. where you have given consent to our specific use.


The purpose for which we use and process your information and the legal basis on which we carry out each type of processing is further explained below.


Purposes for which we will process the information Legal Basis for the processing
To deliver services and features desired by you. It is necessary for us to process your personal data in order to deliver the services and process transactions according to the applicable contract between us.
To improve our services to you. It is in the legitimate interests of the company to process your data for the purpose of improving services to you. We consider this use to be proportionate and will not be prejudicial or detrimental to you.
To personalize content and offers and serve you advertising that may be of interest to you. We will personalize content and offers to you and serve you advertising based on your interests and online activities if you have consented to this processing.
To respond to your inquiries. It is necessary for us to process your personal data in this manner to respond to your inquiries according to the applicable contract between us.
To fulfill your request for products or services. It is necessary for us to process your personal data to fulfill your request for products or services according to the applicable contract between us.
To use your login user ID and password to register you on your behalf and to give you access to our affiliate websites and services as part of a "single sign-on" feature; It is necessary for us to process your personal data to use carry out these activities according to the applicable contract between us.
To provide you with updates and other information regarding the Services. It is necessary for us to process your personal data to provide you with updates and other information regarding the Services according to the applicable contract between us.
To share your information with the company that employed you, engaged you, or authorized you to access and use the Services. It is in the legitimate interests of the company that employed you, engaged you, or authorized you to access and use the Services. We consider this use to be proportionate and will not be prejudicial or detrimental to you.
To analyze statistically site usage and to customize our site's content, layout and services. It is in our legitimate interests to process your personal data to analyze our site usage and to customize our site's content, layout and services. We consider this use to be proportionate and will not be prejudicial or detrimental to you.
To enable our family of companies and affiliates and with trusted business partners that we do business with who may have content and offers of interest to you. It is in our legitimate interests to process your personal data to enable our family of companies and affiliates who may have content of interest to you. We process your personal data to enable our family of companies and affiliates and trusted business partners to send you electronic offers and market to you only if you have consented to these activities.
To enable our agents and service providers to perform certain activities on our behalf; It is necessary for us to process your personal data in this manner in order to deliver the services and process transactions according to the applicable contract between us. It is also in our legitimate interest to enable our service providers to perform certain activities on our behalf. We consider this use to be proportionate and will not be prejudicial or detrimental to you.
To offer you the opportunity to use our invitation service and application so that you can tell your friends about the Services. We process your data for these activities only if you have given your consent to do so.
  • To administer our Website including troubleshooting, data analysis, testing, research, statistical and survey purposes; and
  • To improve our Website to ensure that consent is presented in the most effective manner for you and your computer, Device or other item of hardware through which you access the Website.
For all these categories, it is in our legitimate interest to continually monitor and improve our services and your experience of the Website and to ensure network security. We consider this use to be proportionate and will not be prejudicial or detrimental to you.
  • To keep our Website safe and secure and to prevent detect fraud and abuse; and
  • To comply with our legal obligations, policies, and procedures

We may process your personal data to respond:

  • To governmental requests or legal process (for example, a court order, search warrant or subpoena);
  • To other circumstances in which we have a good faith belief that a crime has been or is being committed by a user;
  • To an emergency exists that poses a threat to the safety of you or another person;
  • When necessary to protect our property;
  • In connection with a substantial corporate transaction, such as the sale of our business, a divestiture, merger, consolidation, asset sale or in the unlikely event of bankruptcy.
We conduct this processing to comply with our legal obligations and to protect the public interest.
To process otherwise for internal administrative and analytics purposes. It is in our legitimate interest to process your personal data for internal administrative or analytics purposes. We consider this use to be proportionate and will not be prejudicial or detrimental to you.

3. International Transfers


Some of our processing of your data will involve transferring your data outside the European Economic Area ("EEA"). Some of our external third party service providers are also based outside of the EEA, and their processing of your personal data will involve a transfer of data outside the EEA. This includes the United States. Where personal data is transferred to and stored in a country not determined by the European Commission as providing adequate levels of protection for personal data, we take steps to provide appropriate safeguards to protect your personal data, including entering into standard contractual clauses approved by the European Commission, obliging recipients to protect your personal data.


4. Retention of Personal Data


We will retain your personal data only for as long as necessary for the purposes it was retained, such as to enable you to use the Website and your products or to provide services to you. In some instances, we may retain data for longer periods in order to comply with applicable laws (including those regarding document retention), resolve disputes with any parties, and otherwise as necessary to allow us to conduct our business. All personal data we retain will be subject to this Privacy Policy and our internal retention guidelines.


5. Data Subject Access Rights


You have the following rights:



In order to exercise any of these rights, please contact us according to the "How to Contact Us" section herein. Please note that the above rights are not absolute and we may be entitled to refuse requests, wholly or partly, where exceptions under the applicable law apply.


Last Updated: May 23rd 2018

 

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