1. Introduction
As organizations become increasingly dependent on information technology in order remain viable they also raise their level of responsibility regarding the handling of customer information because of its adoption. Each industry requires customers to divulge information, the information that is shared between the customer and the organization varies. Each company manages the information that they collect uniquely and typically publish privacy policies that are accessible to customers so they may be aware of and understand how their information is shared and used. This paper will discuss the privacy polices of two organizations that operate in separate industries, these organizations being Bank of America and UnitedHealth Group. The policies of these two companies will be outlined and recommendation will be made that can enhance consumer protections. In addition, recommendations on the ability of organizations to increase the use of private information while avoiding privacy and liability issues will be outlined.
2. Company Overviews
2.1 Bank of America
Unfortunately, Bank of America’s website fails to provide a clear mission statement. What can be said about Bank of America is that it is considered to be one of the major financial institutions in the world and the largest in the United States of America (Bank of America, 2011). Being such a major player in the financial sector it is no surprise that Bank of America renders a slew of financial products and services to its enormous customer base. Financial institutions generally require customers to provide personal information in order to establish and maintain relationships, Bank of America being a financial institution is no different. The United States gov...
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...ease sensible information that is relevant to the employer while protecting the enrollee. This action ensures that enrollee information is protected and businesses can still access the information that necessary for them to operate.
Works Cited
Bank of america u.s. consumer privacy notice. (2011, January).
Retrieved from https://www.bankofamerica.com/privacy/Control.do?body=privacysecur_cnsmr
Notice of privacy policy & practices. (2011, January 1). Retrieved from
https://www.unitedhealthcareonline.com/b2c/CmaAction.do?
channelId=c42985642192b010VgnVCM100000c520720a____
Online privacy notice. (2011, January 11). Retrieved from
https://www.bankofamerica.com/privacy/Control.do?body=privacysecur_onlin
Privacy policy . (n.d.). Retrieved from
https://www.unitedhealthcareonline.com/b2c/CmaAction.do?
channelId=064985642192b010VgnVCM100000c520720a____
... Health Information Privacy For Consumers. Retrieved April 22, 2009, from U. S. Department of Health and Human Services: http://www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/index.html
Bank of America is the company I elected to discuss their unique benefits package. Bank of America is one of the world's largest financial institutions, serving individual consumers, small- and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. The company provides unmatched convenience in the United States, serving approximately 58 million consumer and small business relationships with more than 5,900 retail banking offices, more than 18,000 ATMs and award-winning online banking with nearly 30 million active users. Bank of America is among the world's leading wealth management companies and is a global leader in corporate and investment banking and trading across a broad range of asset classes, serving corporations, governments, institutions and individuals around the world. Bank of America offers industry-leading support to approximately 4 million small business owners through a suite of innovative, easy-to-use online products and services. The company serves clients in more than 150 countries. Bank of America Corporation stock (NYSE: BAC) is a component of the Dow Jones Industrial Average and is listed on the New York Stock Exchange.
The Privacy Rule established a category of health information that a covered entity may only use or disclose to others in certain circumstances and under certain conditions. According to the National Institute of Health Publication Number 03-5388, the protected information is known as Protected Health Information (PHI) and includes individually identifiable health information transmitted by electronic media, maintained in electronic media, or transmitted or maintained in any other form or medium. However, it excludes education records covered by the Family Educational Rights and Privacy Act, as amended, 20 U.S.C. 1232g, records described at 20 U.S.C. 1232g(a)(4)(B)(iv), and employment records held by a covered entity in its role as employer. Covered entities are organizations that are subject to the Privacy Rule. Three types of covered entities are 1) Health Plans - which are individual or group plans that provide or pay the cost of medi...
Murphy, Eve M. Caudill and Patrick E. “Consumer Online Privacy: Legal and Ethical Issues.” Journal of Public Policy & Marketing 19.1 (2000): 7-19.
This case study will overlook the legal environment in an organization, which includes policies, regulations, and laws. This case study will go over a brief overview of what policies, regulations, and laws are, their impacts and a quick overview of policies, regulations, and laws that an organization has to be knowledgeable in and on par with to ensure the confidentiality, integrity, and availability of information and information systems are functioning and within guideline.
Privacy is a claim of individuals, groups, or institutions that determine for themselves who, when, how, and to what extent of information about them passed along to others. The privacy claims of employees are varied in terms of the privacy interest elaborated and their conception for privacy. In terms of background checks, the issuance of autonomy is present. Autonomy defines a person’s own personal decisions and acts with individual right. Also includes vital life choices that are also important in terms of dealing with one’s own personal identity, but with no regards to an employer and of no public concern. For example, things that deals with an individual’s marital status, other intimate relationships, family life, housing, and association or involvement. There are a lot of things that go on in the process of background checks. It’s performed ...
Privacy does not have a single definition and it is a concept that is not easily defined. Information privacy is an individual's claim to control the terms under which personal information is acquired, disclosed, and used [9]. In the context of privacy, personal information includes any information relating to or traceable to an individual person [ 1]. Privacy can be defined as a fundamental human right; thus, privacy protection which involves the establishment of rules governing the collection and handling of personal data can be seen as a boundary line as how far society can intrude into a person's affairs.
Technology has developed in leaps and bounds over the past few decades. The case is that the law always has difficulty keeping pace with new issues and technology and the few laws that are enacted are usually very general and obsucre. The main topic of this paper is to address the effect of technology on privacy in the workplace. We have to have an understanding of privacy before trying to protect it. Based on the Gift of Fire, privacy has three pieces: freedom from intrusion, control of information about one's self, and freedom from surveillance.1 People's rights has always been protected by the constitution such as the Fourth Amendment, which protects people from "unreasonable searches and seizures". As said by Eric Hughes, "Privacy is the power to selectively reveal oneself to the world."2 As written by Supreme Court Justice Louis Brandeis in 1928 is the right most valued by the American people was "the right to be left alone."3
Healthcare organizations are trusted with the most private information of their patients and employees, which has become a top priority in today's world. This involves a legal, a moral and an ethical duty to protect all information of this type by having security and privacy safeguards in place.
The world erupted in outrage following revelations by Edward Snowden regarding the extent of surveillance perform by the National Security Agency. Privacy becomes one of the hottest topic of 2013 and was chosen by the world’s most popular online dictionary, Dictionary.com, as the Word of the Year. However, the government is not the only one that conduct data gathering and surveillance. Employers often monitor their employees, and businesses collect data on theirs customer. The morality of these practices is a topic that generates heated debate.
...e same time, the time has come to raise consciousness, support research and standard-setting, and prepare model codes for those systems that do employ privacy-enhancing technologies. The opportunities for individuals to customize privacy preferences, research should be conducted to evaluate alternative arrangements should be generated. On top of that, the digital applications should provide transparent criteria, including ease of understanding, adequacy of notification, compliance with standards, contractual fairness and enforceability, appropriate choice of defaults, efficiency relative to the potential benefits, and integration with other means of privacy protection. Particular attention should be paid to uniformity of protocols across different industries and applications, so that consumers are not overwhelmed by a pointless diversity of interfaces and contracts.
The finding of this report are based on four different factors for different factor for analysis of personal data protection and personal data privacy. The first is current regulations, which ……
The digital era arrives. Blue Book information editorial board and Social Science Literature Publishing House (2010) pointed out that “China's e-commerce transaction volume reached 3.85 trillion yuan in 2009”. Utilisation of e-business services was also high amongst Hong Kong people. About 98.3% of all persons had used e-business services such as Octopus Card and Automatic Teller Machine (Census and Statistics Department, 2009). One of the pitfalls for the development of e-business, however, is the concerns on consumer privacy. According to Green’s (1999) survey, 54% of respondents had decided not to purchase a product because of a concern on overuse of personal information collected in the e-business transaction. This essay examines the circumstance on protection of consumer privacy in e-business. As e-business is surging by astronomical number and consumer information is a kind of property, the protection of consumer privacy in e-business becomes significant. This essay begins with the causes of the problem, and then move on to analyse the effects. Lastly, the essay concludes with the solutions to the problem.
Papacharissi, Zizi, and Jan Fernback. "Online Privacy And Consumer Protection: An Analysis Of Portal Privacy Statements." Journal Of Broadcasting & Electronic Media 49.3 (2005): 259-281. Communication & Mass Media Complete. Web. 24 Nov. 2013.
Privacy is the condition where someone personal information can not be documented and be used by others (Parent, 1983). Privacy has been and continues to be a significant issue of concern for both current and prospective electronic commerce customers. The foll...