Organizational behavior is a key concept which managers need to fully understand to have a successful department and organization. Along with the having a good repose with employees; managers need to have an understanding of the environment and goals of the organization he or she works in. Since companies are now growing into a more global organization, the need for proper communication is necessary for managers in order for the organization to understand the diverse culture within the company. Managers today have to either take charge or become leaders or he or she may not advance to the next level in management.
With corporate organization’s growing to a more global market; managers have to change the way they view his or her organization. There are more assets for manger’s to help aid them in continuing to allow the organization grow. Some of the tools which a manger may use is learning how to evaluate organizational behavior, organizational culture, and organizational effectiveness and efficiency. Communication has become ever more relevant with the ever growing diversity within organizations. All of these tools need to be understood and analyzed which requires for managers and organizations to observe organizational learning. This paper will discuss how these concepts and terms come into play with every organization in today’s ever changing work environment.
When a manger first takes on the role of supervising a department; he or she must first study the human behavior in the organization. This process is known as organizational behavior. Organizational behavior is defined as the study of human behavior in organizations. It is a multidisciplinary field devoted to understanding individual and group behavior, interpersonal processes, and organizational dynamics (Schermerhorn, Hunt, and Osborn, 2005, ch.1,p. 3). While knowing the background of employees will help a manger better understand the knowledge an employee has; the study of organizational behavior will allow for managers to have a more precise outlook where the department may be heading. It has been my experience that organizational behavior has been a valuable tool when assigning service technicians to customers. My company (FMC) has a large global client base and requires that the service technicians who ar...
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...ent travel overseas or offshore to platforms email is the most common form of communication. We use an email read verification icon to confirm that an employee has read his or her email.
When the listed above concepts are fully understood and put into place it can be used to measure the organizational effectiveness or efficiency. Organizational effectiveness allows for company’s to consider short-term and longer-term performance results. It is used to assess the goals and productivity of an organization which are using the organizational behavior tools and procedures. My company uses annual reviews of each of its employees where his or her last review’s goals and accomplishments are reviewed. The second phase of the annual review is to set goals and tasks that need to be completed during the next calendar year. A time line is then written out to give both the employee and the supervisor a realistic time in which the goals will be completed. This is one of the ways that my company uses a organizational effectiveness platform.
Schermerhorn, J. R., Hunt, J. G., and Osborn, R. N. (2005). Organizational Behavior. 9th edition, New York: John Wiley and Sons, Inc.
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