II. Organization Information...................1
III. Background Information.....................2
IV. Role of Human Resources....................3
V. Performance Appraisals.....................5
VII. Works Cited................................7
Human resource management is part of the human resource approach, which is evidently geared to allow organizations to benefit in two significant ways: increasing in the organization’s effectiveness and satisfying all of the employee’s needs. Organizational goals and employee needs are considered mutual and compatible in this approach, instead of simply addressing them as separate things. In other words, one need cannot be gained at the expense of the other (Human Resource Management... 6). The human resource manager in charge of the corporate office of a large brewing company, and also the manager that I interviewed, is Lori Fulmer. Mrs. Fulmer is the benefits and risk manager of Gordon Biersch.
Dan Gordon and Dean Biersch founded their first restaurant in Palo Alto in 1988. What began as a single restaurant brewery collaboration soon turned into a chain. A little over two years ago, Trolley Barn Breweries Holding Company, which consists of many Big River Grille restaurants, Rock Bottom, A1A Ale House and Seven Bridges Bar & Grille, purchased the rights to the Gordon Biersch restaurants. The new company still retains the Gordon Biersch name. The two founding members still run the
brewery based out of Las Vegas, Nevada. The lucrative
merger blends the West Coast brewing style, which uses the unique German style of brewing, with the one of a kind microbreweries of the East. This merger incorporated twenty-five restaurants and two more have opened in the past year. Gordon Biersch corporate offices are responsible for controlling the success that is obtained throughout the restaurant.
The total amount of managerial staff is more or less than 225 people. This includes everyone from the CEO all the way down to the corporate staff. The total amount of employees throughout the chain of restaurants and breweries, including the corporate offices, is somewhere ar...
... middle of paper ...
...e implemented and analyzed. The information obtained maximizes the worker’s performance and organizational effectiveness. The audit levels the playing field for evaluations by clearly identifying employee strengths and training needs. After
the appraisal has been sent to corporate, merit increases are awarded based on the scoring.
The prevailing notion that I learned from this interview is that an employee is a firm’s most important asset. The Human Resource department controls the well being of the employee and their importance is often underestimated. At Gordon Biersch, the HR department is one of the first places looked at if/when prices need to be cut. If ever I am in a managing position, I now know to respect the worker, first and foremost. Having a strong a committed HR department will assist in achieving this goal.
Carrell, Elbert, Hatfield. Human Resource Management: Strategies for Managing a Diverse and Global Workforce.
The Dryden Press. Fort Worth, 2000.
The Gordon Biersch Webpage
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