This sense of pride in diversity has led the nation to where it is today. It is important to identify various dimensions of workplace diversity. The first dimension involves primary levels of diversity. That is, people with disabilities, gender, race, color, ethnicity, sexual orientation, creed, religion, and age are primary dimensions of diversity. These basic groups require the greatest degree of management dexterity and attention because they play an important part in workforce interrelationships and communication. These areas are also more prone to conflicts and negative reactions among employees. Managers must recognize that there is a need to train, inform, and sensitize their employees to deal with issues relating to this type of diversity. Consequently, managers must recognize the effects of diversity in their firms and plan to deal with potential conflicts. They must also recognize the different strengths of individuals and groups so that they cay utilize their skills more effectively. The second dimension of diversity deals with individuals from different social strata. For example, education levels differ among various employees. This may result in conflicts between less skilled or educated wo...
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..., they need to skip the personal stereotypes that might result in potential discrimination, by applying interpersonal skills to accommodate the needs of others who are culturally different. The main goal of diversity is to capitalize on people's differing talents by bringing different people together from all backgrounds. By gaining a better understanding of these emerging issues and having appropriate strategies, proactive managers increase their chances of managing diversity in a more effective manner.
Dr. Suresh Gopalan Managing diversity key to success. Amarillo Business Journal Web posted 7/3/97 http://www.businessjournal.net/stories/070397/diversity.html
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