Recognizing conflict in the business environment
Recognizing and understanding what causes conflict in the business environment during its early stages, is the key to fast resolution of the issue. There are many warning signs. Lundine (1996) highlights five early detection signs.
· Romantic relationships between employees, i.e., perceptions of favoritism and morale problems can occur among employees, and there is a built-in potential for discrimination or harassment charges.
· Inconsistent performance levels, i.e., fluctuation of monthly sales levels or decrease in pace/speed of work output.
· Excessive time spent on non-work related duties, i.e., personal phone calls or appointments, Internet surfing or excessive breaks.
· Pattern of unhealthy social activity, i.e., excessive drinking, and drug abuse.
· Changes in normative personality traits, i.e., a typically outgoing person withdraws from socialization.
Some causes of conflict
Warning signs are always valuable aids in recognizing when conflict may be just around the corner. Conflict can manifest itself when you mix a group people with different personal beliefs such as religio...
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