The world of business has undergone radical and dramatic changes in the last decade changes that present extraordinary challenges for the contemporary manager. A manager is an organizational member who is responsible for planning, organizing, leading, and controlling the activities of the organization so that the goals can be achieved. According to a widely referenced study by Henry Mintzberg, managers serve three primary roles: interpersonal, informational, and decision-making. Management is process of administrating and coordinating resources effectively and efficiently in an effort to achieve the goals of the organization.
The concept of management within an organization typically occurs in an organizational setting. Organizations compromise a group of individuals who work together toward common goals. The concept of management within an organization can also be looked upon as a context as well as a process. Within the process of management there are four major functions planning, organizing, leading, and controlling.
Managers at all levels of the organizational hierarchy must engage in planning. Planning involves setting goals and defining the actions necessary to achieve those goals. In planning the top-level manager establishes the overall goals and strategies for the organization. While on the other hand the other managers in the hierarchy develop operational plans for their work groups, which has a responsibility to help the organization. All the managers must develop goals that are supportive in the over all strategy of the organization.
Organizing involves determining the tasks to be done, which will do them, and how those tasks will be managed and coordinated. Managers of an organization have to put a work team together so that proper information, resources, and tasks can flow properly and efficiently in an organization.
Managers should be able to lead the members of their work groups toward the accomplishment of the organization’s goals. Leading is defined as motivating and directing the members of the organization so that they contribute to the achievement of the goals of the organization. In order for leaders and managers to be effective they must understand the dynamics of individual and group behavior, to be able to motivate their employees, and be effective communicators. It is said that a good ...
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...by using job rotation; job rotation is the assigning of jobs to individuals to a variety of job positions once they have mastered their original job. Another way to help an organization or manager in dealing with quality is by assigning self managed teams. A self-managed team is a group of employees who design their job responsibilities to achieve the self-determined goals and objectives of the team. With these teams the organization may be able to run more smoothly and less pressure will be on the middle manager, or the first-line manager. Finally another way to control quality effectively is by using (TQM) total quality management. Total Quality management is a systematic approach for enhancing products, services, processes, and operational quality control.
Quality is a very important thing in an organization; therefore it is not possible to improve the quality of a product or service substantially without major changes in all aspects of the organization. Because quality is so important if changes aren’t made throughout the organization the output of the product will no be very successful. Everyone in the organization plays a major role in the out come of its products.
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