Information systems (IS) projects are vulnerable to resource cutbacks and the increasing complexity of systems and advances in information technology make finding the right personnel difficult and the associated development costs high. Good project management is essential for success. Some alignment methodologies include IBM's business systems planning (BSP), Robert Holland's strategic systems planning, James Martin's (1989) information engineering and method/1 from Anderson Consulting.
Critical success factors (Rockart, 1979) methodology focuses on identifying key information needs of senior executives and building information systems around those key needs.
Williams, (1997) identified four steps to system planning. Earl (1989) proposed five alternate strategy frameworks which project managers should consider when deciding how the system will enhance the business function. Standard business strategy methods are used to identify such opportunities by using: value chains, application searching and information analysis (Earl 1989).
Project managers may decide that major changes to business processes may be required. Change management is important for project managers and business leaders, starting at the project phase and continuing throughout the entire life cycle. Employees need training to understand how the system will change business processes.
Technology factors relate to the system software, support for legacy systems and the IT infrastructure on which the system will be put on. Information systems are powered by information technologies which need to last throughout the system development life cycle.
The responsibility for achievin...
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...Manufacturing Systems, 5, 1, 31-8.
- Rockart, J.F., 1979, "Chief executives define their own data needs", Harvard Business Review, 57, 2, 81-93.
- Rosario, J.G, 2000, "On the leading edge: critical success factors in ERP implementation projects", BusinessWorld, Philippines.
- Scheer, A, Habermann, F, 2000, "Making ERP a success", Communications of the ACM, 43 , 3, 57-61.
- Sumner, M, 1999, "Critical success factors in enterprise wide information management systems projects", Proceedings of the Americas Conference on Information Systems (AMCIS), 232-4.
- Wee, S, 2000, "Juggling toward ERP success: keep key success factors high", ERP News, http://www.erpnews.com/erpnews/erp904/02get.html.
- Williams, L.T, 1997, “Planning and managing the information system - a manager's guide”, Industrial Management & Data Systems Volume 97 Number 5 1997 pp. 187-191
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