Communication is the process of sending and receiving messages between
two or more people; this is something that we do all the time. It is
important that nurses recognize that communication is the key to good
holistic care, as patients need reassurance and information regarding
Communication is so much more than just talking to one another. It is
how people respond to each other in many different ways (Langs 1983).
Some examples of communication are talking, writing, signing, reading
and body language, which is suggested, has several elements (Dimbleby
and Burton 1992).
Communication can be very effective but first it needs to be
established, and then maintained. Nurses can do this during an
assessment when a patient/client comes into hospital.
However, it is argued that barriers to communication can prevent
appropriate and effective care being given to patients. Communication
can either facilitate the development of a therapeutic relationship or
create barriers (Stuart and Sundeen 1995).
Because of their diverse nature, communication disorders are difficult
to classify (Crystal, 1980).
You can discover problems simply by observing an individual.
Observation can be used to establish which language is being used, if
the client has any hearing difficulties or visual impairments,
physical illness or disability, or if there are learning difficulties.
Any of these issues could control how well a person is able to
communicate with you.
Therefore, for the purpose of this piece of work, I have chosen to
explore two barriers to communication, and illustrate key points....
... middle of paper ...
Ellis, R.B. Gates, R.J. Kenworthy, N. 1995. Interpersonal
Communication in Nursing. Edinburgh: Churchill Livingstone.
Lewycka, M. 2001.Caring For Someone With A Hearing Loss. London: Age
Martin, M. Grover, B. 1986. Hearing Loss. Edinburgh: Churchill
McMillan, M. Townsend, J. 1994 Reflections on Contemporary Nursing
Practice. Australia: Reed International Books.
McQuail, D. 1984. Communication. 2nd Edition. United States of
America: Longman Inc.
Nolan, Y. 2001. NVQ Level 3 In Care. Oxford: Heinemann.
Peplau, H.E. 1988. Interpersonal Relations in Nursing. Hampshire:
Macmillan Education Ltd.
Riley, J.B. 2000 Communication in Nursing. 4th Edition. United States
of America: Mosby Inc.
Syder, D. 1992. An Introduction to Communication Disorders. London:
Chapman and Hall.
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