Organizations today are going through constant change brought about by
competition, economics, business innovation and a realization that
remaining stagnant may mean organizational death. As the business
environment increases in complexity and changes rapidly, organization
and management consequently experiences significant transformation to
cope with these changes. On a micro level (company level), these
changes would include the transformation of the internal corporate
culture as well as enhancements in the management of human resources
in response to increasing workplace diversity and the evolving needs
of the workforce. Therefore, the ability to change is an important
part of the organization's business environment while the ability to
help it adapt to change is equally a critical business challenge for
Change is imperative
Organizations can't escape change. So what is change? - It is
adjustments, transformations, transitions, and revolutions which is a
never-ending cycle of birth, growth and death (Topping, 2002). Change
disrupts everyone's life; the only question is for how long.
Leader - the change agent
When an organisation is at the crossroad of change, it is in the
crisis stage. DuBrin (1989) defined crisis as a turning point for
better or worse, or a situation that has reached a critical phase.
When a company is in a crisis, it requires decisive and bold
leadership to identify, isolate and manage the crisis (Topping, 2002).
Leadership now requires very different behaviour from the leadership
tradition that we were used to. It requires leaders who are able to
... middle of paper ...
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Sarantos, S.T. (1994), Managing change by creating a synergistic
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Schein, E.H. (1995), The leader of future, Working Paper 3832, MIT
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Topping, P.A. (2002), Managerial leadership, McGraw Hill, New York.
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