Sigma - is most common known as a Greek letter which is used in statistics as a measure of variation, or change. Most of the people, however, don’t know that is not only a symbol but it is also a method of quality. 6 Quality (Six Sigma Quality) is a management philosophy which has to lead to better employee performance and therefore completely satisfy the customer.
Six Sigma Quality, or in the abbreviation 6SQ was first introduced in 1986, when Dr. Mikel J.Harry tried the first project in the Motorola Company. However, the idea if it is not new. The same, or a very similar concepts are known under different names such as Total Quality Management (TQM) or Zero-Mistake-Production. Nowadays, many companies adopted the Six Sigma Quality Philosophy, among them are General Electric (GE), BMW – car producers in Germany, Navistar or Thermoking.
Six Sigma involves all the employees, from the basic ones, to the top management. 6SQ requires not only training, but also the cooperation from the employees. If a company achieves 1, it will have a yield of 31% that means the business operations will be error free in 31%. Sigma on the stage two means error freeness in 69.2%, number 3 - 93.32%. All this seems to be a big improvement, but as we will see later on, it is not enough to work on the level 3, or 4, even though both of them have a very high percentage of error-freeness. Sigma step number 4 in the real numbers means 99.37% error free operations. Most of the companies, which are working under 6SQ are operating somewhere between Sigma 3 and Sigma 4. Sigma 5 means almost perfect result. 99.97% error freeness, and this seems to be a dream for most of the compa...
... middle of paper ...
...es is the common sense. Alone the General Electrics Company (GE) is going to invest $550 M only in the year 1999 for the Six Sigma Program. (Manager Magazine, October 1999). Since GE had 293.000 employees in the year 1998, the cost for each employee comes up to $ 1.706. Since we have to consider that not all the employees are willing to take part on the seminar. Some of the people view that the Six Sigma Quality is forcing people to do lots of seminars on what is the common sense saying. Simply it is sometimes viewed as a pure waste of time, because the participation on these seminars takes a lot of time. The other disadvantages include another stress for the employees who are running the quality program and also for the employees who have to be in the program. Very often the idea is not bad at all, but the employees simply do not have time to complete the tasks.
Need Writing Help?
Get feedback on grammar, clarity, concision and logic instantly.Check your paper »
- Six Sigma in SMES with a Successful Experience in Aeronautics Six sigma is an important tool applied by organizations towards making improvement strategies. Six sigma implementation in SMEs is challenging because of production volumes, size, the degree of employee training, and resources which are normally smaller compared to bigger organizations (Pedro, Garrido vega et al. 8). There are some key factors and obstacles though that influences the implementation of six sigma towards the success of an organization in total quality improvement.... [tags: Six Sigma, Strategic management, Business process]
872 words (2.5 pages)
- Six Sigma Deployment in commerce colleges Higher Education Institutions are facing with rigorous competition for sustainability regarding low graduation rates, less attendance, and low employability in commerce field. Most studies in the field of higher education focused on students as customers and always interested to study the satisfaction or dissatisfaction with their output and the quality provided to them in the form of course designed by the institute itself. Quality experts believe that, ‘measuring customer satisfaction at an educational establishment might be regarded by educators as one of the greatest challenges of the quality movement’ (Clouter, 1994).... [tags: Six Sigma, Project management, Higher education]
971 words (2.8 pages)
- General Motors Process Improvement with Six Sigma Approach Analysis of the process using the DMAIC Six Sigma Methodologies The Six Sigma approach was designed by Motorola in 1986. The primary objective of the concept was to develop a tool for tallying the process defects and, as the result, improving business operations. The foundations of the approach are the customer needs, statistical analysis of data and facts, and timely execution. The method promises numerous benefits such as increasing performance and profitability of an organization, improving product or service quality and employee morale, decreasing costs, the growth of market share, the higher level of satisfying customer needs, e... [tags: Management, Six Sigma, Better, Improve]
1171 words (3.3 pages)
- Introduction In a competitive market place, the ability of companies to gain efficiencies through product or process improvements provides the edge to gain market share and increase profits. The need to improve efficiency led to the study of quality management as a discipline essential for the successful business. “Total Quality Management” is one methodology that has key principles to outline methods to improve quality. “Six Sigma” is another methodology created with the goal to increase efficiency and improve quality.... [tags: Business Management ]
988 words (2.8 pages)
- The article concludes with the commonality that despite the varying criticism of different improvement methodologies, the ultimate objective of using these methodologies separately, or in tandem, is the same, which is to solve the problem. While Total Quality Management (TQM) was reviewed earlier as a quality initiative that centers more on the actual product than the process, the TOC centers more on the process than the product. Michel Baudin (2013), professor at the Massachusetts Institute of Technology, submits in his article that TQM is essentially dead in the manufacturing world, which has increasingly shifted toward Total Quality Control (TQC), which has more to do with controlling the... [tags: Management, Process management, Six Sigma]
1572 words (4.5 pages)
- Six Sigma Methodologies: MAIC was developed, and this evolved into DMAIC, where D stands for define, M stands for measure, A stands for analyze, I stands for improve and C stands for control. Experience shows that D is the essential phase for achieving dramatic improvement quickly, and C is the most critical phase for realizing return on investment in six sigma projects. The define phase requires the implementation of many tools, and the control phase can aid in sustaining improved result, which requires the use of internal controls as well as management involvement.... [tags: DMAIC, project analysis tools]
1651 words (4.7 pages)
- Customer Satisfaction: Customer satisfaction is a key measure of a project 's quality. It 's important to keep in mind that project quality management is concerned with both the product of the project and the management of the project. If the customer doesn 't feel the product produced by the project meets their needs or if the way the project was run didn 't meet their expectations, then the customer is very likely to consider the project quality as poor, regardless of what the project manager or team thinks.... [tags: Quality assurance, Management, Quality control]
736 words (2.1 pages)
- General Electric's Quality Gamble The Implementation of Six Sigma General Electric (GE) is among the most profitable companies and, according to Fortune magazine, the most admired. It stock is the most highly valued in the world. Some critics would argue, if it's not broke, why fix it. Jack Welch, CEO of GE, believes in the "infinite capacity to improve everything." Why does a company that has experienced so much success recently invests over a billion dollars in a quality initiative.... [tags: GCSE Business Six Sigma Coursework GE]
2497 words (7.1 pages)
- Lean Six Sigma or Six Sigma There is always a debate in the business world as to whether lean six sigma or six sigma is the best suitable process to implement when it comes to organizing processes pertaining to business and eliminating wastes. Both these systems have their supporters, claiming theirs to be the best. On the other hand, some argue that both should be implemented for ensuring the success of any organization. For clearly understanding the debate, it is essential that the differences between the two systems should be understood.... [tags: Six Sigma, Lean manufacturing, Quality management]
729 words (2.1 pages)
- CASE STUDIES ON SIX SIGMA IN LIBRARIES Many studies have concluded that targeted the verification of the effect of the application of Six Sigma in libraries that the concept of Six Sigma to achieve a number of competitive advantages. It is including improved business performance and streamline business processes and improve the quality of services provided by libraries levels, and that the application of the concept of Six Sigma in libraries needs to unite workers in libraries and support the efforts and participation of all of the process.... [tags: Six Sigma, Strategic management]
1011 words (2.9 pages)