An Analysis Of Lacey's Verbal Communication Skills

To begin describing the details of the interview, I will discuss Lacey’s verbal communication skills. Verbal communication is the use of spoken, written, electronically transmitted words. Lacey had great communication skills. She pronounced and enounced every word clearly and effectively. Enunciation is to speak clearly or to pronounce, as a doctrine, or theory. Pronunciation is the act of producing the sounds of speech. Lacey thoroughly answered every one of my questions. Her vocabulary was astounding. Two of the words she used in her answers, that I did not understand were ameliorate and succinct. Ameliorate mean to make or grow better and succinct mean briefly or clearly. There were two jargons that Lacey said during the interview, which

I pronounced and enounced majority of my words clearly and effective. One word that I messed up was certifications. When I mispronounced this word, I immediately said sorry and repeated the word along with the sentence. I did not over exaggerate my vocabulary. I said words that were simple and easy to understand. I also used proper grammar and avoided slang words. During the interview, I was not afraid to ask for clarification if I did not understand her answer. One of the things I needed Lacey to clarify on was the meaning of Lead Points. According to Lacey, William Woods’s students have to receive 40 Lead Points to receive a 5,000 dollars scholarship for school. In order to receive Lead Points, students have to go to a certain amount of campus events. I treated Lacey as an individual and did not automatically assume that she does the exact same things like my Student Involvement Director, Julie Cook. When asking Lacey questions, I stopped a couple of times because I was trying to remember all of them by memory. I realized that it is ok to look down at my notes every now and then to help me to remember. Throughout the entire interview, I said um three

The two types of questions that I asked were open and closed questions. Open questions are broad in the nature and basically unstructured. Some examples of open questions that I asked are, “How do you respond to conflict?” and “What is your favorite part about Student Affairs?” Closed questions are structured and restricted and they often include several possible answers from which to choose. A couple of closed questions I asked Lacey were “How long have you been Director of Student Involvement?” and “What is the average salary in your career field?” I wanted to ask open and closed questions because I am able to receive a more detail and efficient response from the interviewee. Asking Lacey open and closed questions was beneficial because Lacey provided detailed answers with examples from her personal experiences. One thing that I could had improved on is ask more closed questions instead of open questions. Even though Lacey provided detailed answers, she gave oververbalized answers for a couple of my questions. Oververbalized answers is when you receive an answer that contains too much or more information than you asked for. By creating my interviewing questions and having an agenda, allowed me to take advantage of all opportunities that present themselves during an interview. I received so much information that helped shaped my view about Student Involvement