The Evolution of Management.
Evans and Lindsay (2011) argued that, “the commencement of the 19th century, Frederick W. Taylor initiated and established the philosophy of separating the function of management from the execution of management” (p. 7). This was also the era of entrepreneur capitalism, where business owners, or farmers as individuals or groups would erect organizations with a combined effort of working besides their employees. This type of entrepreneur management showed trust, and hard work of business owners among their employees, however, it inhibited the holistic aspect of quality as organizations grew larger. Bosman (2009) argued that, “the expansion of these organizations brought external investors to these companies that called for exceptional management” (para. 2). The involvement of investors meant that business owners were faced with managing their organizations to produce more efficient products in order to return lucrative profits to their investors.
This is where Frederick W. Taylor philosophy complimented these organizations in establishing a focal structure of management. Frederick W. Taylor philosophy entailed the structure of managers and engineers being responsible for the functions of management: planning, organizing, controlling, and leading, while supervisors and employees would be responsible for the operational tasks of the organization. However, Evans and Lindsay (2011) arg...
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...ing ensures that products and services meet the specified requirements of the organizations and state law. More-over, statistical quality involves the use of methodological techniques that gathers and process information about the market and consumers. Thus, the economical quality link argues that the organization must produce the product at a cost that is affordable to consumers. These links mainly cover the most important factor of the organization, and that is the customers, and conceptualizing to meet their desired satisfaction.
The importance of total quality management in organizations is imperative. The systematic process of this management system allows organizations to be flexible to the culture in order to achieve its objectives. Organizations that has err from the utilization of total quality management has returned to the use of this system.
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