The Evolution Of Quality Management

In this argument I will be summarizing the evolution of management, defining what quality management is, and why it is so critical to any organization that wants success. I will also explain the philosophy of total quality management, while expressing 5 links that are utilized by the process of total quality management.

The Evolution of Management.

Evans and Lindsay (2011) argued that, “the commencement of the 19th century, Frederick W. Taylor initiated and established the philosophy of separating the function of management from the execution of management” (p. 7). This was also the era of entrepreneur capitalism, where business owners, or farmers as individuals or groups would erect organizations with a combined effort of working besides

Organizations that have vested interest by stakeholders, non-profit organizations, and organizations that are self-sustained by their own finance need to operate under the prospect of providing quality service, or commodities to consumers. Quality management is responsible for the success of many organizations that have place their consumers at the focal point of their companies. Products and services are created when there is a demand for such a service or product, which is then fabricated or implemented to meet the demand of consumers. The demand of consumers will partially regulate how the products and services will be erected to satisfy consumers; for it is the consumers who will decide if a product was effective in meeting their needs. Henceforth, the organization that is operating with consumers as their focal point will be more successful in returning profits to the organization. Dictonary.com defines (“quality” 2014) as, “a high grade or having superior quality”. Henceforth, management systems that operate on the criteria of quality will experience greater success as opposed to organizations that do not regard the importance of quality.

Defining total quality management. The expanding of organizations since the 1980 has led many organizations to implement quality management as a priority to the operations of their organizations. Executive Managers have become cognizant to the effifency of implementing quality management into organizations for the efficiency of achieving the best results. Thus, a definition for total quality management is given; Evans and Lindsay (2009) argued