My personal ethics are largely represented in common American values, such as "the golden rule". While a "buyer beware" attitude persists to some degree, I am grateful that our society continues to generally raise its ethical standards in business practices. As a real estate agent, I support laws that give buyers a variety of protections, and require the mandatory disclosure of many defects and potential hazards. Locally, the Utah Division of Real Estate investigates complaints about real estate agents participating in deceptive or illegal practices, and "protect[s] the public and promote[s] responsible business practices through education, licensure, and regulation of real estate, mortgage, and appraisal professionals" (Mission of the Utah Division of Real Estate, n.d.). Additionally, the Association of Realtors, through local boards, hold members accountable to a higher ethical standard of customer-oriented behavior.
Out of necessity, business and sal...
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...being charged double what the sales representative said my payments would be, however when I contacted Comcast they said the salesperson made a mistake and there was nothing that could be done. There is presently no alternative, other than to move. Fortunately, Google has announced they will be bringing high-speed internet to my area with 10x the speed for the same price, so I will make the switch as soon as it becomes available.
We have all been affected by the unethical behavior of salespeople one way or another. As a result, our society has become skeptical and cautious by nature and, as we 've been learning about this week, it is imperative that salespeople and companies prove to their customers that they will be trustworthy. I am grateful to work in an industry that has put in place many protections to guard the public against unethical sellers and salespeople.
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