Psychology of Communication and Relationship Management
Personal Communication Profile
Communication is something we do without thinking as it comes naturally. As babies we communicate through sign language. Our hands go out to pick a baby up, the baby soon learns that this language of communication gets results. Crying is another form of attention. As babies age they also learn to talk. They soon learn that saying the correct words along with body language, gets them what they want. Communicating with people I find is my strongest asset and using verbal and nonverbal communication can be testing, but beneficial used in the correct way.
Currie (2007) states Effective Verbal Communication is important when building relationships with clients, customers, and the media (pg 1). Verbal communication is important along with listening skills so that communication between parties is clear. Verbal communication is accompanied by sign language called non verbal communication. This communication can be expressed in many ways: One can ask another “How are you today” Reply, “I’m okay” but the shrugging of the shoulders, squinting of eyes and lips closed tightly together gives another answer.
Edge (2008) states that when intentionally sending the message that “things are not fine” this is not always the case. One may be intending to send the message that “things are fine” but is unintentionally sending contradictory messages (pg 1).
Keegan (2010) says humans are not the only beings to respond to this kind of communication. An example: If you have a pet, especially a dog, it may follow directions and respond to hand and body movements more than your words. Dogs will even get confused if you say “sit” but give the hand ...
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...ng their cultural customs however communicating with the families and students takes me into their homes where they feel comfortable talking to me. Communicating in different settings can be a challenge which has to be met if a constructive and comfortable meeting is to take place. Finally communication between parties must be clear so the information given and received is understood and correct.
Pearson (1991), Wood (1994) state the language used to describe gender or ethnicity can shape the way both speakers and listeners view the people described. Racist and sexist language greatly affects the self concepts of the people discriminated against (pg 157). Approaching people with an open mind and using non-verbal listening skills is important. To be aware not to give racist and sexist comments is vital for a trusting and healthy and prosperous conversation.
When we think of communication, we tend to think of speech, but there is a lot more to it than verbal communication. Gesturing, tone of voice and facial expressions are all parts of communication that are not verbal. We may not even always realize how much of communication is non-verbal, because we normally don’t think about it that way. However, it would be nearly impossible to communicate without non-verbal communication.
Non-verbal communication can be defined as a medium for communication which entails using cues via body language to convey message content. Facial expressions, body gestures, and voice tone are forms of nonverbal communication (Essentials of Communication...
Communication is the way each one of us communicates to one another in the world today. For instance, if there act no way in relating to a person by understanding the person. There are two forms of communications, and called the verbal communication and the second one is called nonverbal communication. Oral consist of communicating with your voice with another person while nonverbal consist of communicating through the body language or gesture of an individual. The principles of teaching are to understand better a person in different places of the world.
There are different types of communication (verbal, nonverbal, paralinguistic). Verbal communication is communicating with words. For instance, an individual speaks to another at a business meeting regarding profit margins. Second, nonverbal communication is communicating without the use of words but through gesture, body language, facial expression and eye contact (Baron, Branscombe, Byrne). Also these physical expressions can provide powerful and valuable information about others’ current feelings and reactions without the need of words. Lastly paralinguistic is defined as the use of emotional expression, gestures, and the location of the body in relation to the other's body, eye contact, and level of voice instead of verbally expressing these cues (Triandis). Additionally, paralinguistic is also known as paralanguage as a way to modify or nuance meaning, or convey emotion, with the use of pitch, volume, and intonation (Triandis). For instance, as described by Triandis’ article Culture and Communication, “in Bulgaria and south India a nod means "no,” and a shake of the head, means "yes".” It’s interesting how Triandis describes the amount of difficulty it was to compre...
Also called body language includes gestures, body movements, touch and appearance. This type of non-verbal communication to others says more about the feelings of a person who expressed it in words. As the personal aspect eg how to dress and ornaments that can be a source of information about a person's posture and gait can also be part of nonverbal communication in the way people walk and move it is indicative of depression or suffering physical and can also indicate feelings and mood. Facial expression as the face express different feelings of surprise, fear, disgust, anger, happiness and sadness are conveyed by facial expressions. Gestures may indicate a particular feeling or a certain gesture. This form of communication is also used for people with special communication problems such as the deaf, hands are invaluable for communication.
These sorts of communication interpretation conflicts occur numerous times in every day. Here is another example from the poll questions. The manager has said she is available if you have a problem and need to talk with her. You make an appointment, go in, and within a few minutes she receives a phone call which she answers and spends five minutes talking with the caller. Are you likely to believe she is interested in what you are saying? No, in fact, you are likely to feel that you are not very important; you may feel embarrassed and try to make your excuses to just leave.
Good communication is an essentialvalue for successful relationships, whether personal or professional. Many researchers have stated that most of our communication is non-verbal. Non-verbal communication includes body language, facial expressions, gestures, eye contact, posture, and the tone of our voice. The ability to understand and use non-verbal communication is great skills that will help individualsconnect with others, when trying express feelings, handlingdifficultsituations and creating relationships with other in various places.Non-verbal communication is the body way of sending messages between people. These messages can be sent through emotions, gestures, engagement, voice tone, posture, and clothing.
Communication is something we all humans use. Communication “is the sharing of information between individuals by using speech”. People have ways of communicating some have their weaknesses in conversations and others have their strengths. When I communicate with others I feel that some things I say I do not verbalize right. I have two strengths and three weaknesses in my communicating. My three weakens in my communication are, check nonverbal feedback, to make people wrong and recognize that people understand information in different ways and my two strengths in my communication are being flexible, and take responsibility for the communication.
Nonverbal communication does not rely on the use of words to convey its meaning. “Nonverbal communication is usually understood as the process of communication through sending and receiving wordless messages. These nonverbal messages can be transmitted by bodily gestures, posture, facial expressions, and eye contact” (Subramani 2010). Nonverbal communication is simply that, communication without words. Nonverbal communication is present everday in our society. It goes hand in hand with verbal communication. It complements and enhances spoken words. According to David McNeill, gestures have two core features: they carry meaning, and are synchronous with speech. He goes on to say, “gesture and speech express the same underlying idea unit but express it in their own ways.”
Non-verbal communication decodes messages using body language and facial expressions. Therefore, non-verbal communication is a type of language as its own that can be used universally. This includes, touching behavior, proximity, eye contact, gestures and many more. Furthermore, non-verbal communication can be misinterpreted as well because people from other countries has different ways of interpreting gesture...
I learned a lot about Human Communication in this class when I read the chapter about Nonverbal Communication. Nonverbal Communication is the process of using messages that are not words to generate meaning. I learned that it happens every day. I also learned that is very hard to read or understand depending on the person you are speaking to or with. Verbal and Nonverbal codes work in conjunction with each other. The words we speak or say are used in conjunction six different ways: to repeat, to emphasize, to complement, to contradict, to substitute, and to regulate. I never knew until reading this chapter that we do these things all most every time we communicate. These are things I took for granted until now. I now know that I will pay
Communication is one of the most important factors in our lives. It dictates the relationships formed with the individuals in personal and professional lives. Effective communication provides a foundation for trust and respect to grow. It also helps better understand a person and the context of the conversation. Individuals often believe that their communication skills are much better than what they actually are. Communication appears effortless; however, much of what two people discuss gets misunderstood, thus leading to conflicts and distress. To communicate effectively, one must understand the emotion behind the information being said. Knowing how to communicate effectively can improve relationships one has at home, work and in social affairs. Understanding communication skills such as; listening, non-verbal communication and managing stress can help better the relationships one has with others.
In our growing, diverse society it’s very important to have diverse communication skills. The reason for this is because it brings richness in our society. Effective communication helps us better understand a person or situation and enables us to resolve differences, build trust and respect, and create environments where creative ideas, problem solving, affection, and caring can flourish (Robinson, Lawrence, and Jeanne Segal). It helps our society flourish. Communication is the process of understanding information through the transmittal of words, actions, hidden messages, signals or thoughts. Communicating in a world of diversity may require more than just a transmittal of words. Communication sometimes require more than one process depending on who you are communicating to. Communicating in a world of diversity has many benefits. Communication is split into two parts which is listening and speaking. Speaking as well as listening goes hand in hand with each other. Speaking and listening is verbal and nonverbal. Listening is one of the most important aspects of effective communication (Robinson, Lawrence, and Jeanne Segal). It’s not always what is being said but rather what is being done. Non-verbal communication is a big part in communication also. Both the talker and listener are participating in non-verbal communication. Non-verbal communication is depicting the body language, body movement, gestures, postures, eye contact, or either one of the five senses. Developing the ability to understand and use nonverbal communication can help you connect with others, express what you really mean, navigate challenging situations, and build better relationships at home and work (Robinson, Lawrence, an...
Non-verbal communication doesn’t involve words, but is a powerful form of communication. The way your body language is tells the other party whether or not you are receiving their message or just listening. When your nonverbal behaviors align with the words you’re saying, they indicate to the person you are communicating with that you are trustworthy. When non-verbal behaviors do not align with your message it sends mixed signals on what you are trying to convey. When communicating in business it is imperative that you are conscious of your own body language and nonverbal cues as well as that of
Communication is defined as “the act or process of using words, sounds, signs or behaviors to express or exchange information or to express your ideas, thoughts, and feelings to someone else.” From that description, communication can be characterized as anything that can be used to get a message or a piece of knowledge from one individual to another. Communication helps humans to function orderly and productively. Without communication, the evolution of religion, government, art, clothing and much more would not have been possible. This makes communication a major cause of the evolution of human society with the solitary purpose: to inform and provide new information to others. Communication allows us to understand and gain knowledge and understanding of information.