Performance management combines effective management skills, planning, communication, action, assessment and reporting in order to maintain a constant cycle of improvement. This is to ensure that organisations achieve their objectives and local communities are receiving the best possible outcomes.
The management issue I have chosen to investigate is in relation to the integration of the youth service team and the youth offending team into the Folkestone Youth Hub. The issue is that the integration has not been successful. Both teams are working independently of each other and it is not encouraging performance development in order to improve the services provided for young people.
Handy used an analogy that compared Managers to General Practitioners, which has influenced the way I have structured my analysis. Handy suggested that Managers often attempt to treat the ‘symptoms’ of an issue instead of the cause of the ‘disease’. Through research, I will identify the possible causes of the issue and attempt to indicate a variety of solutions that I would use to manage the integration more successfully. Through discussion I will show how the issue stems from gaps in the structural, ideological, procedural and interpersonal aspects of the organisation.
Discussion and Analysis
When carrying out research into this management issue many factors relating to this specific team were surfacing and it became clear that in order to explore solutions, causes of the problem must first be identified.
• Environmental factors
When the teams were moved into the Youth Hub, the informa...
... middle of paper ...
...ll not be possible.
There is no specific individual model to perfect an integration of teams, but with time and effort put into the solutions identified through research, there is a possibility that some of the issues highlighted could be addressed and the team could develop into a more cohesive and inclusive group of people, working towards the same goals, together.
Anning, A., Cottrell, D., Frost, N., Green, J. and Robinson, M. (2010) Developing Multi-Professional Teamwork For Integrated Children’s Services, 2nd edition, Berkshire: Open University Press
Davis, J, M. (2011) Integrated Children’s Services, London: Sage
Handy, C. (1993) Understanding Organisations, 4th edition, St Ives: Penguin
Improvement and Development Agency (I&DeA), (2006) A manager’s guide to performance management, 2nd edition, London: I&DeA
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