Performance Management Essay

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Performance management is the systematic process by which a company involves its employees, as individuals and members of a group, in improving organisational effectiveness in the accomplishment of company missions and goals. (REF OPM.GOV WEB) The discussion of performance management has always existed, however, recently with more pressure being put on governments by customers to measure the performance of those working within the public sector, the link between policies – ‘what is promised’ and ‘what actually happens’ - has become more difficult to measure, monitor and manage. (OX BOOK REF)

Performance management aims to develop policies in order to deliver their version of “the good life”. (Talbot 2000) Politicians promise that the private …show more content…

(WEB REF)
With the recent surge of ‘performance’ in the past couple of decades with growing privatisation, it has been monitored more closely and subsequently there have been many attempts to develop more current systems to managing performance. It has been considered largely due to “New Public Management” trends that have been introduced in the last part of the 20th Century. (OX BOOK REF)

The main focus of performance management has shifted to focusing on top-down (comprehensive approaches), which provides the crucial leadership and guidance that the organisation requires to ensure risk is balanced to enable the company to steer and progress in the right direction. A bottom-up (incremental approaches) can help a company to spot a weak operational procedure and surface the issue at the right managerial level and make the right decision to fix the problem. (WEB REF MCKINSEY)

It is therefore recognised that the measure and management of performance is both essential for individuals and

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