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importance of listening in communication
importance of listening in communication
importance of effective listening skill
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The Perception of Listening
Listen up! Are you really listening? What is Listening and why is it important? This paper will address the viewpoint of listening skills and its outcome. Listening is an essential tool, which is one of the constructive aspects in the communication process, for communicating with other people. To listen well is a talent that is learned. However, for people to listen effectively, they would need to practice to obtain the skill. ”As with any new skill, learning to listen takes effort, attention, and practice” (Stewart, 2006, p. 202).Listening skills allow people to make sense of and understand what another person is saying. In other words, listening skills allow you to identify with the meaning of what people are talking about.
Listening skills is a beneficially sensible approach for doing what is appropriate when it comes to communicating with other people. In today’s society, listening has become a modern way of life since people are always listening to something, such as the television, the radio, or merely a conversation with family and friends. Stewart (2006) comments that “about 45 percent of our day are spent on listening” (p. 199).However, the attention span for some people needs improvement, especially if they are easily distracted.
Consistency should be a concept of listening and the only way to make this happen is by practice. In other words, people should be able to communicate their comprehension of what the other person is talking about. For example, if a friend, teacher, or speaker speaks about the need to improve various types of environmental issues in our society, the listener or receiver should be able to execute his/her listening skills by clarifying what was addressed by question...
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...er because each person can benefit by enhancing their listening habits. Depending on the situation, the three learning styles, active listening, critical listening, and empathic listening should suffice for effective communication.
On a final note, while listening skills consist of paying attention to words and interpreting those spoken words correctly, people can develop a creative character as they express such a rewarding attribute. Furthermore, when people obtain listening skills, it is an impressive tool for learning new concepts about each other. Above all, the perception of listening is his or her personal choice if they decide to be an effective interpersonal communicator.
References
Hybels, S. & and Weaver, R.L., (2007). Communicating effectively (8th Ed.). New York: McGraw-Hill.
Stewart, J. (2006). Bridges not walls, (9th ed). New York: McGraw-Hill
The book Why Don’t We Listen Better? Written by James C. Petersen (2007) is about improving listening and other communicating skills that can improve relationships with others, both professionally and personally. In this book there are five major divisions. Petersen shares why communication is important and gives a brief description of what can be expected throughout the book. Petersen (2007) explains the Flat-Brain Theory of Emotions. The Flat-Brain Theory of Emotions explains how our emotions, thinking, and relating abilities work affects the way we communicate. Stomach functions consists of our emotions or feelings that let us know when we’re uncomfortable, happy, irritable, interested, angry, and resentful. Heart functions reminds us how
Interpersonal listening: is the power to interpret things and to make healthy communication. A person that listens properly can transfer the accurate message to the specified person or to any receiver. If we listen properly we can effectively accomplish our assigned activities. Listening can prevent unnecessary mistakes. That is why people say, before you talk, think twice. If we listen to our family we can avoid some of the problems easily. If we listen to our friends, we canform good relationships. If we can listen to our groups, teams, and communities, we will be good leaders. When someone listens carefully until the speaker finishes, it helps the listener to get the whole message in order to answer any needed questions.There should be no worries of what to say after the speaker finished his /her speech. Sometimes being quiet is preferable. A good listener will make a good judgment.Listening skills also interoperates with verbal and non verbal communications which helps to receive messages sent by other people.
A vital aspect of interpersonal communication is the style in which one listens. While every individual possesses their own preferred method of listening in communication, it can be enlightening to analyze our own strengths and weaknesses so as to maximize effectual communication. Within the confines of four main listening style categories, I have chosen those which best describe my own personal listening style.
Throughout my life I have had struggles communicating to other individuals, because instead of having a normal conversation with another person, it seems I am only part of that to be a listener. When I started thinking about this topic I realized that the fault didn’t lay on the other person but on me for not being able to express my experiences in the simple way other do. It is a fact that not everyone knows how to communicate, and to this properly, there are many factors that go in that need to be learned. In order for communication skills to improve we must be receptive of our own capacity to effectively understand what a proper conversation with another person is like while still having in consideration that
Listening is the “active process of receiving and responding to spoken (and sometimes unspoken) messages. Active listening skills is making sense of what is heard and requires the individual to constantly pay attention, interpret, and remember what is heard”. For example, I am required to be an active listener at my job. I need to hear the words my boss says to me and identify the feelings associated with the words or her point of view. I concentrate on her words and make eye contact with her as well as read her body language / non-verbal signs. I make sure she feels I have her undivided attention and I do so with a pleasant face…not a baked potato face. Even if I feel stressed by her words or instructions, it would not be professional of me to display that expression.
The two most important listening styles are relational, and analytical. Relational listening is a style that is primarily concerned with emotionally connecting with others (Adler, 2015). Relational listening will allow me to build better relationships with the people around me. When displaying relational listening it shows that you care about the person and have a strong interest in maintaining the relationship between you and the individual. Analytical listening is a style of listening that emphasizes hearing all details of a message and then assessing it from a variety of perspectives (Adler, 2015). These listeners have a tendency to engage in systematic thinking, being able to quickly and comprehensively grasp patterns, principles and structures are critical to learning and
Listening is key to all effective communication, without the ability to listen effectively messages are easily misunderstood – communication breaks down and the sender of the message can easily become frustrated or irritated. If there is one communication skill you should aim to master then listening is it. The Learning skills is very important in business because managers always develope the habit to listern to the needs of the customers, what they need and what they like.
The interpersonal communication skill of listening is can be defined as the manner of receiving, understanding, remembering, evaluating, and responding to verbal and/or nonverbal messages. (DeVito 2011) The skill of listening is a crucial element in any form of social interaction particularly within the workplace. A five-stage plan has been produced that integrates all the main skills involved within listening. Listening involves many different skills: attention and concentration (1); learning (2); memory (3), critical thinking (4) and lastly, feedback. By implementing these skills in listening you can develop your ability to be a strong listener. (DeVito 2011).
Communication in all relationship can be successful when our listener get the message that we want to convey and it is not so much about what we want to say. Listening is a unique process because it involves psychological and voluntary process that goes beyond simply reacting to sounds. It includes understanding, analyzing, evaluating, and responding. As a human, we will use different listening styles, depending on our preferences and purposes. Listening styles refer to the different ways people listen and analyze the content of a conversation. Usually, these styles either have to do with the way listeners choose to receive the message or with how they analyze the message. Listening is very important because we listen in order to establish and communicate power. There are few types of listening that can be used in order to communicate effectively.
As a professional in today’s society, it is greatly important to be able to communicate effectively with other professionals, with clients, and with those that are encountered in daily living. In order to communicate in a proper manner, not only is talking and non-verbal communication, but a large aspect is the ability to listen. Listening is a vital task in order to build a relationship and find meaning in someone else’s words. In order to find this meaning one must follow the characteristics of active listening, face the challenges to listening, and reflect upon one’s own listening skills.
Listening and understanding what others communicate to us is the communication process needed for interpersonal effectiveness. If you listen well, you will understand the meaning of the message. If you are unfocused, you will not know most of what the other person is saying. However, there is a range of listening skills that can be learned to develop the communication effectiveness. Firstly, encouraging listening points to the listener that is willing to do more than listen. Usually it provides feedback that supports speakers to say more. Fur...
In all aspects in life effective listening plays an important role in our lives, both professionally and personally. As many of know from experience listening is never easy in fact it can be difficult to understand what is being said by the speaker. Because of laps in attention we tend to misunderstand some of the messages that are being relayed to us or disregard them altogether. Effective listening is important for receiving the correct feedback from those you’re speaking with and requires a focus that should be central to what is being said or what topic is being discussed.
Listening is one of the most powerful tools of communication and is a process that is used to receive, convey a meaning, and respond to both verbal and nonverbal messages. It is what we choose to do and it requires more work than speaking. Oftentimes, people simply misunderstand the difference between listening and hearing. Hearing is a passive process that takes in sounds and noises and listening is what you choose to do. This selective process includes 5 phases that can be acquired for us to become effective listeners in the future. The 5 phases are attending, understanding, remembering, critically evaluating (listening), and responding. Once the 5 different areas are understood, we will become aware of what needs to change and how we can change them. This will also allow us to improve our listening skills in the workplace, school, at home, etc.
One of the main aspects in communicating is listening. An effective listener is one who, not only comprehends how the speaker feels but, also understands what they are stating. Building a strong connection between the speaker and the listener is one of the first steps to become a good listener. By building this connection speakers should first be in an environment with open minded listeners, it makes them feel more comfortable to state their opinions, feelings and ideas. Listeners should avoid being judgmental. The individual does not have to agree with the ideas, values or opinions of the speaker; however, to fully understand them, one must put aside their criticism. Speakers will believe that they can trust the listeners with their information when they know that they will not be judged. Miscommunication happens frequently, listene...
A skill, according the Merriam-Webster Online Dictionary, is a learned power of doing something competently: a developed aptitude or ability. The skill of listening is a skill that I believe everyone should have but most people lack. Many people do not realize that listening is not merely the act of hearing a sound but of paying close attention to what someone is saying and trying to understand the message that they are trying to relate to you. Most times people say they are listening when in all actuality they are merely hearing you but not even attempting to understand what is being spoken of. The advantages of being a good listener are vast. This skill can positively affect many parts of our everyday life and interaction with people. Nevertheless, it is a skilled that is overlooked in today’s unmindful society. The reason I believe that listening is of such importance is because nowadays people have developed the mentality of “every man for himself.” People are not concerned about their fellows anymore. We are only concerned about our own issues and problems. Listening is a skill that is acquired throughout a lifetime. It is an important virtue when it comes to communication.People should be taught from childhood the importance of learning how to listen. If we realized how much we would benefit from being good listeners, I believe that things would change. Lack of listening skills affects marriages, parents and children, teachers and students, employers and employees, foreign affairs, and the list goes on.