Patient Satisfaction Survey Questions On Fice Location Essay

Patient Satisfaction Survey Questions On Fice Location Essay

Length: 890 words (2.5 double-spaced pages)

Rating: Better Essays

Open Document

Essay Preview



Patient Satisfaction Survey Questions.
Please rate each of the following:

1. The accessibility of the office location. (Consider travel time, access by public transportation, and parking.)

€ Excellent
€ Good
€ Fair
€ poor

2. The convenience of the office. (Is the office easy to find, are stairs or elevators readily available, is handicapped entrance adequate, etc.)
€ Excellent
€ Good
€ Fair
€ poor


3. The relaxation of the reception area.
€ Excellent
€ Good
€ Fair
€ poor

4. The appeal of the reception area.
€ Excellent
€ Good
€ Fair
€ poor

5. The contentment of the examining room(s).
€ Excellent
€ Good
€ Fair
€ poor

6. The cleanliness of the office, including the reception area and examination room.
€ Excellent
€ Good
€ Fair
€ poor

7. The swiftness with which our telephones are answered.
€ Excellent
€ Good
€ Fair
€ poor

8. The courtesy of the staff.
€ Excellent
€ Good
€ Fair
€ poor

9. The amount of time spent with your physician.
€ Excellent
€ Good
€ Fair
€ poor

10. The interaction with your physician.
€ Excellent
€ Good
€ Fair
€ poor

11. The quality of the care you received.
€ Excellent
€ Good
€ Fair
€ poor

12. The privacy of the physician’s consultation room and the examination room.
€ Excellent
€ Good
€ Fair
€ poor

13. Overall, how would you rate your experience?

€ Excellent
€ Good
€ Fair
€ poor

14. Using any number from 0-10, where 0 is the worst physician office and 10 is the best physician office possible, what number would you use to rate this practice during your visit?
€ 0 Worst physician practice possible
€ 1
€ 2
€ 3
€ 4
€ 5
€ 6
€ 7
€ 8
€ 9
€ 10 Beat physician practice possible
15.Would you recommend this practice to your friends and family?
€ Definitely no
€ Probably no...


... middle of paper ...


...s that respondents of different ethnicity may also respond at different rates to surveys. Evidence has been shown of that White, non-Hispanic and other; non-Hispanic respondents had higher response rates than Black, non-Hispanic and Hispanic respondents.

Conclusion
Patient awareness of collaborations with the healthcare team was most strongly associated with satisfaction. Listening to patients, treating them with respect, and explaining the care plan are an important aspect in gaining to a positive outcome of physician practice office visit. According to (Centers for Medicare and Medicaid Services Website. Available at: www.cms.gov.) patients are asked to provide a rating of the hospital on a scale of 0 to 10, with 0 being the worst and 10 being the best possible hospital. The last question asks whether the patient would recommend the hospital to family and friends.

Need Writing Help?

Get feedback on grammar, clarity, concision and logic instantly.

Check your paper »

Evaluation Of A Survey On Nurse Mentoring Essay

- Measurement The researcher used a survey that consisted of “17 terms dealing with the following nurse behaviors: treating the patient kindly and with respect, listening to the patient, informing the patient about their care, teaching so that the patient could understand working with other nurses, passing along information from shift to shift, including the patient in report discussions and keeping the patient’s health information private” (Sand-Jecklin & Sherman, 2014). The survey used a Likert-type response for each item, with five indicating excellent care and one indicating poor care....   [tags: Patient, Nursing, Nurse, Report]

Better Essays
1052 words (3 pages)

Advantages and Disadvantages of Linkert Survey Essay examples

- Customer survey is one of the toughest and mind boggling task many fear doing, especially those who provide services to customers. There have been debates on the best method to be used in ensuring that the survey is accurate. Different methods have been proposed concerning the accuracy of some of the methods used, and no proper consensus reached on the method to use. Different business uses different methods, but in the recent past many surveys have been done using the Likert Scale Questionnaire Method....   [tags: customer survey, service delivery, feelings]

Better Essays
868 words (2.5 pages)

Satisfaction Survey For Healthcare Professionals Essay

- Satisfaction surveys allow healthcare professionals to make positive changes in the way care is delivered. These adjustments aim to use the patients’ input to maximize satisfaction in the future. The “Myth Busted!” article under analysis highlights the importance and the limitations of collecting data on patient satisfaction, whilst making the key point that patient satisfaction does not necessarily correlate with the quality of care. Despite their constructive nature, the authors stress that these surveys are error-prone....   [tags: Healthcare, Health care provider, Patient]

Better Essays
1134 words (3.2 pages)

Essay on Is It A Patient?

- Katz Index of Independence in Activities of Daily Living is utilized to assess whether or not a patient is able to live alone independently or needs assistance from others. This assessment tool allows the nurse to assign one point based on how many activities, such as “bathing, toileting, dressing, transferring, continence, and feeding,” the patient can do independently, (Tabloski, 2010, p. 14). R.H. was assessed using this assessment tool. He scored a six which indicates that he is fully independent....   [tags: Nursing, Nursing care plan, Patient, Assessment]

Better Essays
1464 words (4.2 pages)

Survey about Patients with Cancer Essay example

- Science, and the pursuit of knowledge, has always been fascinating to me. I feel there is no greater accomplishment than to be able to analyze a problem, understand it, and implement a solution for the greater good. Because of this intrinsic need in people to make advances in scientific knowledge, the process of conducting research has been well developed. Following these guidelines in module one, I developed an experimental randomized trial to study the effects of telehealth on 30 day readmission rates in cancer patients....   [tags: readmission, error]

Better Essays
1126 words (3.2 pages)

Divorce Survey Findings Essay example

- Introduction People have always wondered about divorce and its causes and effects. When I was a young girl I used to ask ’’,why do people get married if they are going to get divorced in the future?’’ When I grew up I realized that anyone could go through divorce. Divorce has become a phenomenon that is increasing around the world. Fourteen weeks ago I had not known the real definition of divorce and did not expect to find out all these astonishing facts, results and statistics. I have chosen this topic because it was the one and only opportunity to discover men’s opinions about divorce and women’s, as well....   [tags: Arab, survey, marriage]

Better Essays
1536 words (4.4 pages)

Patient Satisfaction : Nursing Station Essay

- After each shift, nurses gather to communicate essential information regarding their assigned patients to the oncoming nurse for the next shift. The handover report is normally given at the busy nursing station. This report allows the oncoming nurse to ask questions and receive feedback regarding the patient’s care. This will provide a continuity of care among nurses who are caring for the patients. With the current process, nurses are not satisfied with the nurse-to nurse report and the amount of time it takes to give report due to the many distractions and interruptions....   [tags: Nursing, Patient, Nurse, Hospital]

Better Essays
2068 words (5.9 pages)

Death Penalty Survey Essay

- Death Penalty Survey It's my belief that people often lack enough information to have an informed opinion, but go ahead and give their opinions anyway. Given the time, money and desire to complete this survey again I'd change my approach. I'd attempt to educate them more on the subject by providing them some detailed information such as factual statistics on both the pros and cons of the death penalty. Thus providing them with a broader background relating to the subject. I feel that by providing factual statistics and historical data that it would greatly add to the validity of the survey....   [tags: Survey Death Penalty Essays]

Better Essays
1549 words (4.4 pages)

Applied Survey Methods Essay

- Survey Pointers “The rightful concern of statisticians is the use of science to provide relevant information on large populations, to be made available to decision agents within a short period of time and of acceptable quality.” I n this fast changing world, problems in almost all fields of human endeavor have to be solved and resolved on scientific bases. The influence of decisions based on quantitative information has never been more evident than in the present decade especially with the use of modern technology....   [tags: Survey Methods Statistical Theory Essays]

Free Essays
3220 words (9.2 pages)

Satisfaction Survey Research Essay

- Satisfaction Survey Research Current Survey Background Perhaps no other research tool utilized by social scientists is as sensitive to social and technological change as the sample survey. Survey research is a multibillion dollar industry in the United States. Surveys provide critical information to decision-makers in government and business. Polls and their results are widely discussed by the general public and media. Because of the size, complexity, and expense of major surveys, which can include tens of thousands of respondents and exceed $100 million in cost, surveys inevitably come to reflect social and technological change....   [tags: Survey Research Market]

Free Essays
1472 words (4.2 pages)