Patient Satisfaction In Nursing Essay

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THE APPLICATION OF NURSING THEORY TO INCREASE PATIENT SATISFACTION AND COMPLIANCE Patient satisfaction with nursing care and compliance with treatment is a topic that is heavily researched. The problem of decreased patient satisfaction is of great significance due impart to the fact that the level of patient satisfaction coincides with the level of compliance on medical advice, prescriptions, and directions given to patients (Johansson, Oleﰀni, & Fridlund, 2002). Patient satisfaction and compliance is a substantial problem in nursing because there is a large correlation with what patients’ perceive of nursing care and their perception on the quality of care received. Research has indicated that in order to increase patients’ participation …show more content…

Those that held a higher level of education were a less satisfied with care received than those with the least amount of education. The expectations that patients already had about how their healthcare was going to procede was a determining factor in their level of satisfaction and the level of involvement in their own care was also a factor. Patients’ who developed a trusting, honest and respectful relationship with their nurse reported a higher level of satisfaction and expressed receiving quality nursing care when the nurse took time to listen. The final indicators for quality care, was the competence and knowledge of the nursing staff and the organization of the facility in regards to continuity of care. Patients expressed greater satisfaction when the staff worked together to care for them and the staff appeared skillful and knowlegable in their …show more content…

Nursing in this theory is described as an art that helps individuals who are in need of health care, and goals are attained threw following a series of steps in a pattern. The nurse and the patient have to work together threw this process to achieve said goals. The Theory of Interpersonal Relations is a process that starts with the roles of the nurse, and those roles began with the nurse as a stranger, teacher, resource person, counselor, surrogate and leader (Nursing Theories, 2012). The theory begins with the role of the stranger, which is defined as the introductory phase and is an environment where about the patient is meeting the nurse and developing a trusting relationship. The nurse as a teacher allows the nurse to provide knowledge and information on a particular interest while the resource person provides specific information to a problem or situation. As counselors the nurses help to make life decisions and provides guidance. The surrogate role acts as an advocate on the patients’ behalf, while the role of the leader has the nurse assuming most of the responsibility to help patients meet treatment

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