Outsourcing Impact: A Research Study done in Kosovo

972 Words2 Pages

A combination of quantitative and qualitative methods was used for this research. Starting with interviews here and abroad, then surveys and up to attending a subject related event. We have conducted 8 personal interviews in total and have tried to grasp everyone`s opinion by asking both the people abroad that employ students in Kosovo and students who are employed by people abroad. Further, to make sure we covered everyone`s opinion and heard everyone`s story we also interviewed someone from the government, the head of SME agency to be more specific, then the product developer of Asseco-SEE, former Pronet a successful Kosovo based IT, a person who has the India outsourcing experience and the founder of UniGroup, an NGO that helps Kosovar gain business experience. The survey in the other hand was intended for students in their last year of studies from different universities in Kosovo. With the survey I tried to see how many students are familiar with the term outsourcing, what type of skills the youth of Kosovo has, have they ever worked on an outsourced task or would they be willing to do so if such an opportunity arouse and other similar questions. Lastly, I also attended an event called Bar Camp, which is very similar to TED global events. At Bar Camp usually the speakers are students or graduates who have done something in their career and thus at the event they share their experience with the others who are usually students as well.

An integral part of the project was a survey run throughout Kosovo`s universities. The survey focused on exploring how familiar students are with outsourcing services and

10

opportunities, as well as to test what are the main skills they report as marketable for this purpose. The survey (N=...

... middle of paper ...

...tly, for our research we also attended an event called BarCamp Prishtina, which is an informal conference and as its purpose has the creation of professional, creative and innovative local communities. At this conference after the speakers do their presentation, the audience is encouraged to ask questions and introduce debate topics. At this event I mainly focused on gathering info about the possibilities that students have on learning and gaining experience on opening up and operating a business. In order to learn more about these opportunities after the event we conducted a personal interview with Valmir Mustafa, the founder of UNIGroup, a junior enterprise operating in Kosovo, which focuses on fostering entrepreneurship and giving students practical experience on opening and operating a business. All the questions from the 8 interviews are listed in Appendix II.

Open Document