Organisational Culture

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Organisational culture also known as Corporate culture refers to the beliefs and values that evolve in an organization influencing the behavior of its members (Schein, Summer 1983). It can also be understood as the personality of the organization. There are 4 types of organisational culture :1) Clan, 2) Hierarchy, 3) Adhocracy and 4) Market Culture (Cameron & Quinn, 1999). Clan culture is flexible and focuses on the internal aspect of the organisation valuing unity and commitment whereas Hierarchy culture has a more stable and controlled environment. Adhocracy and market cultures are similar in terms of having external concentration but the former values innovation and creativity while the latter aims at profit maximization and productivity. …show more content…

But the values that are displayed in an organisation are the Enacted values. Basic assumptions are the core values that employees believe in and take them for granted. There are several ways through which employees get to know and learn culture. A symbol is an object or an act that reveal some meaning. Stories are true incidents that are often repeated in order to highlight a particular value. Activities and ceremonies celebrated by organisations on important occasions are known as Rites and rituals. Culture has a huge impact and plays a vital role in an organisation’s success. A strong culture makes members feel that they are a part of the organisation which leads to a sense of unity among them and facilitates healthy competition within an organisation. This motivates employees to perform better and worker harder. A strong culture comes into being when employees respect and believe in the organisation’s values and not when employees have to be forced to follow them. Cultural change can be brought about by using slogans and statements, reactions of top mangers to crises, training, goals …show more content…

It relates to the clan type of organisational culture. Similar to the Clan culture, Flight centre emphasises on employee participation, satisfaction and flexibility and focuses predominantly on the internal environment of the business by catering to the welfare of their employees and viewing them as their own people. They wish to attain maximum customer satisfaction by providing amazing travel experiences. They give importance for quality customer service and a major part of the success of Flight centre is influenced by their customers. They create a pleasant workplace atmosphere for the employees and employees have a sense of belonging to the organisation. Strong emphasis is placed on equal privileges and gender rights. They believe that each and every individual must have equal rights. They believe in the ‘We’ factor rather than differentiating between ‘them and

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