Working for a large organization taught me first-hand knowledge of the many important ideals about what communication is all about. Organizational communication is all around us. It allows us to understand why organizations implement rules and policies. The organization I used to work for is Nordstrom, the large retail department store. I worked there for a year and was able to learn a lot about the organization. I started with a position in sales in the accessories and sunglasses department. After about six months there was a job opening in the children’s department and since I enjoy working with children I requested to be transferred. While working there I gained intimate knowledge of the Nordstrom culture. The departments I worked in were fun yet upheld a competitive environment. My job as a salesperson was challenging at times but also rewarding. I was able …show more content…
Nordstrom is a commission-based sales environment but you are offered an hourly wage of $11.25 if you do not make more in commission during the pay period. This rarely happens because salespeople will usually make commission instead of hourly. As an employee you are encouraged to sale a lot and reach your department’s sales goals as well as the entire store’s sales goals. Therefor, if you are not selling very much you will only get $11.25 an hour and not help your department and store reach it’s sales goals. This is highly frowned upon by managers and store managers because it means as a salesperson you are not doing your job correctly or not putting forth enough effort. Each department offers different percentages in commission. They do this because some departments receive a lot more foot traffic, more expensive items, and their sales volume is higher than other departments. So naturally their commission is either lower or higher because of their opportunity to make more than other
The Nordstrom department store empire has been one of the leading companies in the fashion market. They generated over 2.5 billion dollars in sales last year, yet they are facing several internal problems. While Nordstrom strives to have the best customer service in the industry, living by the “Nordstrom way” has caused some hardships on the companies’ employees. An in-depth analysis of the sales position at Nordstrom using the job characteristic model reveals that the job design may moderately increase employees intrinsic motivation, but it is lacking in several areas.
Milestone Three consists of the following: identifying your market segment, targeting that segment, managing the CRM, and identifying new product development opportunities
Sales reps salary in the first year is 70,000 and commission is capped until, they exceed the sales revenue in $70,000. Anything over $70,000 in sales Reps will receive 10 % commission on all sales life, disability, and Long-term care. The reasoning behind the $70,000 salary is Dan Price the CEO of Gravity payments decided to pay all of his employees $70,000 based on a 2010 Princeton study that basically says if you make less than $70,000 there will be compromises in your life that will effect your work productivity and positivity almost every single day (Weise, 2015, para. 12). $70,000 is a healthy amount of income for these reps, but it is also their sales quota as well. To reach that quota reps will be working long hours from 7am to 5pm or later based on
Last summer, I worked at a car dealership in my hometown as a cashier and receptionist. I was responsible for processing large payments, handling both the physical paperwork and the digital orders in our dealer management software. On the reverse side, I worked at Five Guys in a very team-oriented environment. Everyone had their own part to play, but our successes were ultimately a result of how well we worked as a team. This job also taught me how to juggle multiple responsibilities, as we were frequently understaffed and had to jump between positions.
First, Nordstrom is unique through its excelling customer service. As a full-service retailer, Nordstrom assists customers in every phase of the shopping process. Because they carry more specialty goods, customers will need and want more assistance leading to increased value of customer service. One of their policies is that they will accept any merchandise that people bring back without asking any questions. As a result, people feel more confident about purchasing products from there, since they can buy something with the comfort and knowledge that Nordstrom has an excellent return
For my externship I worked at Heshima, a center takeing care of physically and mentally challenged children, for 20 hours. The highlights of my experience were; successfully getting into the organization blindly, being able to work alongside the Heshima employees and watching Nelly, the headmistress’s way of doing things. She, being the head of the school used a method of leadership I had not seen before.
A healthy flow of upward and downward communication ensures that the communications between managers and employees is complete. For example, in 2010, Kroger surveyed over 200 thousand employees in its “Associate First Tracker survey” and found the feedback both invaluable and “humbling.” Kroger then communicates the findings with their employees who participated which will then generate a new dialog in regard to what the next steps should be (Orgel, 2010). The final channel of communication is the use of horizontal communications between coworkers. This can...
Furthermore, excellent communication skills are essential for effective performance management [U.S. office of personnel management 2016]. The need for continuous dialogue is essential. Managers should create an atmosphere which is conducive for interaction and work. So that colleagues can be able to share information on the organization’s mission, values and objectives. This leads to efficient and effective performance which contributes in meeting the goals of the organisation
...hat you have a friendly approach towards them. Which I think can diffuse many more situations in the work place. I also think that when you are in the work place and you have to make a decision that effects a large number of people you should try to make the majority happy and give them a portion of what they want. Also remembering people’s names that you meet because you never know if you’ll need them as a reference or even as a connection to get a job. I feel like this is the most important part of business.
I used to work at ITW Tomco, before my first daughter was born. I worked there as a unit operator for about three years. I was on second shift for a little over a year then moved to first shift after building up enough seniority. I worked other jobs too but they were all in the Philippines. They were all contractual so they didn’t last longer than six months. Because ITW Tomco is my longest work history so far, I will be discussing its communication climate here.
Communication is the establishment or a give-and-take of thoughts, ideas, emotions and understanding between a sender and a receiver. It is essential to building and maintaining relationships in the workplace. Some highly productive and dynamic organizations are distinctly different and striking due to their excellent skills in communication.
... have to be combined to create one big idea and this is where group dynamics comes into play. Employees have to be interpersonal with each other and trust one another's opinions in order to move together as a team when promoting the retailer's brand as one whole. It goes without saying that as technology develops, the retail industry will innovate and emerge with new sectors, brands, products, and services to provide for the growing needs of consumers and the emerging economy. There will always be an increase in emerging themes as the priorities of consumers change from one generation to another. Lastly, the most important thing that I would take with me to work experience is the motivation and encouraging; I will constantly encourage any of my team members when they require it and give them good constructive feedback that they can later implement into their work.
Communication in the workplace is very important for employees and companies and through this the company is effective and achieve its objectives. This reduces miscommunication and poor communication. Thus increasing the spirit of cooperation and commitment. Thus increasing the productivity of the organization. When the manager talks with the staff feel the value and understanding this leads to an increase in job satisfaction. Of course when you find people who have team spirit and collaborators, this helps the manager and employees feel that they have one goal to achieve.
As in all aspects of personal and professional life, having effective communication is a key element of success. Effective communication can benefit your relationships with people. By conveying your message and integrating them as a member of the team and not just a subordinate leads to better production. By effectively communicating you can clearly define job responsibilities and expectations. The better you are able to communicate the less likely organizational turnover of personnel will occur. Supervisors and leaders in the professional workplace find that the most important factor in advancement and retain ability is effective communication. Senior level executives and human resources managers are stressing the importance of communication and providing more training for mid-level management. Emphasis is placed on communication being clear by being transmitted strongly.
Erik Erikson was a developmental psychologist known for his theory on psychosocial development. Unlike other theorists of his time Erikson’s theory focused on human development across the lifespan from birth to late adulthood. Erickson believed that development change occurs through out our lives in eight distinctive stages that emerge in a fixed pattern and are similar for all people. Erickson argued that each stage presents a crisis or conflict which results in either a positive or negative outcome (Feldman). In this essay I will identify incidents in my own life that demonstrate each stage of development according to Erickson that I have lived through. I will also interview my Aunt Tami who will share her experiences for the remainder stages of Erickson’s development that I have not gone through thus far.