Every successful company realizes that one of the most valued assets within the business is the people. "To attract and retain the best qualified people available without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, or disability" (Boeing, 2006, p. 2) . Companies of today focus on continuous personnel development that is necessary to increase the value of an organization's human capital.
The study of people within business is defined as organization behavior. Organizational behavior is the influences that affect people, decision-making, empowerment, ethics, environmental and social issues, diversity and commitment. In today's business environment, companies strive to accomplish harmony within the organization with leadership, management, teams and individual employees to achieve desired goals and objectives (Schermerhorn, Hunt, & Osborn, 2005, p. 3).
Strong communications is essential for any business to achieve the mission, goals and objectives required to sustain market growth and increase in revenues. A company's strategic direction is accomplished through the four basic functions of management: planning, organizing, leading and controlling. These functions are required regardless of the industry, organization or management level within a ...
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... the reigns and give workers more freedom to interact with other disciplines and departments in exchanging ideas and information. Managers must also be trained to fill the role of support and facilitator. The days of micromanaging must become obsolete if the system is to succeed. Educating workers on the importance of cost, quality, and schedule along with methods of tracking these statistics will create more interest in the business and they will feel they are an integral part of a team (Schermerhorn, Hunt, & Osborn, 2005, p. 454).
Companies view employees as valuable resources to the employer to manage, coach, coordinate with the employee the skills required to achieve higher worth within a company as a valuable asset.
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