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Theories for succession planning
Theories for succession planning
Theories for succession planning
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Norman Brinker began his career in the restaurant business in 1950 as a partner in the Jack-in-the-Box restaurant chain. As a result of Mr. Brinker’s passion for the restaurant industry, he created the casual dining concept. Opening the first Steak and Ale in 1966 allowed him to bring this concept to life. Later, he developed the Bennigans chain, sold both chains to Pillsbury Corporation, and took over as vice president of Pillsbury. Brinker International was formed in 1984 after Brinker left Pillsbury to purchase 40% interest in Chili’s restaurant chain (Nelson & Quick, 2006). With the forming of Brinker International, Brinker was now able to pursue his vision of casual dinning more progressively.
According to the Brinker International website, the Company has over 1600 restaurants worldwide that generates approximately $4 billion in sales annually (http://www.brinker.com). Some of these restaurants include, Chili’s Grill and Bar, Romano’s Macaroni Grill, On the Border Mexican Grill and Cantina, and Maggiano’s Little Italy. During 2000 to 2003, these restaurant chains were recognized among the 400 best companies in America by Forbes magazine (Nelson & Quick, 2006). Much of Brinker International’s success is due to the management, leadership, and followership of Norman Brinker.
Mr. Brinker is well known for his leadership abilities; however, he first became a winner through his management skills. Being able to plan, budget, organize, and hire the right staff to get the job done led to his success with Steak and Ale. Moreover, Brinker’s vision was a key aspect that led him to become an accomplished leader. The leadership process he incorporated allowed him to set goals and directions for his Company. His charismatic style empowers and motivates people within his Company to work toward these goals and incorporate change within the organization when necessary. Through his powerful leadership style, Brinker molded many followers ultimately transforming them into future leaders.
Brinker’s leadership philosophy is that “winners attract winners” (Nelson & Quick, 2006). With this philosophy, he has made succession planning an integral part of Brinker International’s success. After retiring in 2000, he handed over his leadership to Ron McDougall, his protégé since working together in 1974. McDougall has also handed over his seat as CEO to Todd Diener, who has been with Brinker since 1981 (Nelson & Quick, 2006). This is an example of continued followership steered by Brinker.
Stephen Boos has worked in the food service industry for over 30 years. He started as a bus person and subsequently trained as a chef’s apprentice. Steve’s mother believed that a college education was something that everyone should receive. She felt that a college degree was a good investment in Steve’s future. In 1976 at his mother’s insistence, Boos moved to Northeastern Ohio to attend Kent State University where he earned a bachelor’s degree in business administration. After graduation, Steve began working for East Park Restaurant as a line cook. Using his education as a foundation, Steve made a point to learn everything he could about running a restaurant, from cutting meat to the bi-weekly food and beverage orders. His versatility, keen business sense, and ability to control costs resulted in Steve’s promotion to General Manager, as role he has held since 1995.
Richard believes that his vision for the company, a two-tiered concept with a top microbrewery producing fresh, quality beer and a chain of brewpubs, has potential. However, due to the more complex nature of running a restaurant, he believes that the company has yet to figure out how to run its restaurant business profitably.
Moore, L 1997, The Flight to Franchising, US News & World Report. June 10, pp. 78-81.
Maximize the interaction with in the group to facilitate unity of the three individual groups (management and workloads)
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