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consumer behavior and branding strategy
the importance of branding in marketing
the importance of branding in marketing
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Recommended: consumer behavior and branding strategy
My Voice: Brand Equity
Branding is an effort on the part of the manufacturer(s), marketer(s), to create a distinctively unique image about their market offering(s) in the heart and mind of the consumer(s) through delivering value, utilizing marketing promotion and various brand building initiatives. Truly brands resides in the hearts of the consumer(s), and the consumer(s) brand awareness, brand preference and brand loyalty determines the fate of the brand. Brand equity measures the goodwill of the brand in the market and the level of consumer brand preference and consumer brand loyalty. Consumer(s) brand loyalty is highest, when the consumer(s) demands their favored brand, refuses to buy any other brand and are willing to put in an extra
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Customer values the brand and sees it as a friend.
5. Customer is devoted to the brand.
Brand Equity is highly related to how many customers are satisfied and would incur costs by changing brand, customer values the brand and sees it as a friend, and customer is devoted to the brand. According to Aaker, it is also related to the degree of brand-name recognition, perceived brand quality, strong mental and emotional associations, and other assets such as patents, trademarks and channel relationships.
Business week’s ranking of the world’s 25 most valuable brands in 2005 based on Interbrand’s brand valuation methodology reveals following brands as the strongest, most highly regarded: Coca-Cola, Microsoft, IBM, GE, Intel, Disney, Toyota, Mercedes, Hewlett-Packard and Gillette to mention a few. According to research by marketing consultant Jack Trout, in 25 popular product categories, 20 of the leading brands in 1923 are still leading brands today, to mention a few, Hershey’s, Gillette, Coca-Cola, Campbell’s, Colgate etc.
The 10 most valuable brands in the world are: Google, Apple, Microsoft, AT&T, Facebook, Visa, Amazon, Verizon, McDonald’s, and IBM. (According to brand consultancy Millward Brown 's annual BrandZ
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In today’s highly competitive global markets, the concept of brand equity holds a lot of significance, for the business survival and business
Definition; - “brand equity is the added value endowed on products and services. It may be reflected in the way consumer think, feel, and act with respect to the brand, as well as in the price, market share and profitability the brand commands.”(Kolter and Keller.2012, p265) according to the case study of Holland and Barrett, brand equity refers to high brand value, brand with high value equity means, H&B has the ability to create some sort of positiv...
Brand equity goes beyond the financial assets and profitability to incorporate the recognition and loyalty of customers toward the brand. Customers are trust familiar brands in a similar way that they trust people who they have known for a long period of time. This is because familiarity leads to a sense of comfort and emotional attachment that customers often opt to purchase a recognised brand rather than a less familiar brand although the generic product is essentially the same.
Brands add emotion and trust to these products and services, thus providing clues that simplify consumers' choice. These added emotions and trust help create a relationship between brands and consumers, which ensures consumer loyalty to the brands.
Brands have become subjects of increasing interest to marketers over the years. There have been extensive studies to understand the idea of what a brand is. While taking into consideration the success of a brand, the marketers must ask whether - sales, contribution to market share, additional profit margin, loyalty generated, and awareness or corporate image contribution are the key factors that drive the success or failure of a brand. However, today marketers must look from a different viewpoint - not from the viewpoint of those who create, develop and nurture brands but from the point of view of the ultimate audience, the consumers of brands. Therefore, a successful brand understands its perception and therefore the people who perceive it (Keller, 2003).
In every given business, the name itself portrays different meanings. This serves as the reference point and sometimes the basis of customers on what to expect within the company. Since personality affects product image (Langmeyer & Shank, 1994), the presence of brand helps in the realization of this concept. Traditionally, brand is a symbolic manifestation of all the information connected with a company, product, or service (Nilson, 2003; Olin, 2003). A brand is typically composed of a name, logo, and other visual elements such as images, colors, and icons (Gillooley & Varley, 2001; Laforet & Saunders, 1994)). It is believed that a brand puts an impression to the consumer on what to expect to the product or service being offered (Mere, 1995). In other application, brand may be referred as trademark, which is legally appropriate term. The brand is the most powerful weapon in the market (LePla & Parker, 1999). Brands possess personality in which people associate their experience. Oftentimes, they are related to the core values the company executes.
...of brand equity in an organizational-buying context. Journal of Product & Brand Management, Vol. 6(6), pp. 428-437.
In conclusion, the customer- based brand equity model is an important platform that may help in building a strong brand. It could assist a company in assessing its progress as well as providing a blueprint for marketing research activities. If properly planned and implemented, it could help the company in achieving its marketing strategies and in the realization of an increased profit margin (Grover & Vriens 2006, p. 147).
The development of branding was created as a vehicle for companies to create and distinguish their products and services at the same time it is a way to set them apart from those of the competitors. A brand also offers consistency and quality in the eyes of the customer thereby setting the stage for a long and prosperous relationship, for example: McDonald’s, Startbucks, KFC etc offer customers the same quality and consistency on their products regardless of the geographical location, qualities that customers have come to expect when they visit any of these establishments (Mccabe and Boyle, 2006).
Companies use a collection of brand equities to represent their products in the market (Voolnes, 2012). Brand equity refers to the commercial value that is derived from the perception of consumers on any given brand name of particular products in the market as opposed to the product itself. Ataman (2003) notes that the effect to the consumer is in the brand name and not the product itself. Companies use logos, trademarks and a collection of other symbols to present this information to the customers. The use of these symbols is meant to try and capture the customer mindset so that they can be thinking about the company products at all times through the items they possess at home (Estes, Gibbert, Guest, & Mazursk, 2012). This can well be explained by use of the customer-based brand equity model that brings together the requirements for a publicly renowned brand in the market.
This model pinpoints 4 main aspects of brand equity (+ 1 supporting as-pect), which shows to what extent strong brand influences buyers product and brand evalua-tions. For every brand category, the COO of the brand has a significant effect on the brand equity (Saydan, 2013). There are also a number of micro-related predictions that follow the conceptualisation of this particular type of equity as a four-dimensional construct.
Brand is one of the most important resources, the real identity, and public image for an organization (Heding, Knudtzen, &Bjerre, 2009). A brand represents the unique features, characteristics, quality, and reliability of the product of a company. A good brand develops an idiosyncratic, ever-lasting, and distinctive perception of the product in the minds of the customers.
Brand equity, in general terms, simply refers to how much a product is worth and how consumers behave and associates themselves with that product (Slotegraaf, Rebecca & Pauwel, 2008; Page 93-306). Consumer attitudes and the value of the product is linked to brand equity as it will determine how big of the market share the brand will occupy and how much the brand will earn in the long run. As the aviation industry is extremely competitive, many airlines have customer loyalty schemes and frequent flyer programmes to maintain or expand their brand equity, making the switching costs substantially high between airlines (Chen & Chang, 2008; Page 40-42). Chen and Chang (2008) also found out that brand equity is also linked to brand preference, purchase intentions and have an influence on consumers when they are thinking about switching brand products. Tigerair Australia’s brand equity was low in the Australian aviation market due to low brand awareness from consumers, the breaches of safety regulations by the Australian Civil Aviation Safety Authority (CASA), and strong competition from competitors like Jetstar.
The main objective of this research is to explain the determinants of brand equity for local and international fast food chains operating in Karachi Pakistan to help current and potential fastfood chains on how to maximizing brand equity and how to be more beneficial from them. This will be an easy and effective way for the current and potential fast food chains currently in Pakistan or planning to start their operations in Pakistan that what factors should be focused in order to increase their profits.
In conclusion, the customer- based brand equity model is an important platform that may help in building a strong brand. It could assist a company in assessing its progress as well as providing a blueprint for marketing research activities. If properly planned and implemented, it could help the company in achieving its marketing strategies and in the realization of an increased profit margin
Secondly, some light has been thrown on the previous researches by various authors on the similar topics by providing with a summarised form of the same. It helps in better understanding of the ongoing concepts and perceptions on the concept of brand and its importance.