My Internship Experience At The Rock And Roll Hall Of Fame And Museum Essay

My Internship Experience At The Rock And Roll Hall Of Fame And Museum Essay

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My internship experience as a promotions/communication intern at the Rock and Roll Hall of Fame and Museum in Cleveland, Ohio was an outstanding experience that prepared me to utilize my skills, education and training in a professional environment. I had an incredible opportunity to be able to contribute my greatest strengths and assets to a one-of-a-kind nonprofit organization. I am going to discuss how my internship experience, through my daily practices, role and responsibilities, demonstrated an organizational communication theory.
The organizational communication theory that I will be discussing is Uncertainty Reduction Theory. I was debating between this theory, and Organizational Information Theory, which is the process of making sense of equivocal information in an organization. In my experience, I was able to observe how this organization’s members accomplished the sense-making process with the information that they had. I ultimately chose Uncertainty Reduction Theory to discuss because I believe that when any college student enters a new position, especially a first-time experience as an intern, there is a lot of uncertainty that the student will likely immediately start attempting to reduce in order to feel comfortable and able to succeed in their new positon.
Uncertainty Reduction Theory assumes that uncertainty creates cognitive discomfort, which most people try to reduce. This uncertainty usually stems from questioning new acquaintances in an attempt to gather information about them. From this point, information can then be used in attempts to predict the outcome of a new relationship with a person, or attempts to predict their behavior. The information-seeking process goes through expected developmental stages, sig...


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Interning for the Rock and Roll Hall of Fame and Museum gave me the opportunity to feel like I was a part of Rock and Roll history. It combined two passions of mine, music and nonprofit organizations. I am thrilled that I was able to be a part of this because not only did I gain useful skills that I will be able to use in my future career, but I met an amazing group of other students who were on the same page as myself, and I met an inspiring group of Rock Hal employees who demonstrated how they contribute their skills most successfully the organization. Reducing uncertainty in this workplace was done by official and unofficial meetings that shared stories, experiences and gathered information. These were used opportunities to self-disclose and grow in our new professional relationships with each other. This was overall an outstanding internship opportunity.

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