Wait a second!
More handpicked essays just for you.
More handpicked essays just for you.
Factors influencing customer loyalty
Importance of providing quality customer service
Importance of planning
Don’t take our word for it - see why 10 million students trust us with their essay needs.
Recommended: Factors influencing customer loyalty
Best Buy was founded in 1966 by the current CEO Richard M. "Dick" Schulze. Based out of Eden Prairie, Minnesota the corporation currently has 446 stores and earned over 83 million in total revenue last year. Best Buy carries a wide variety of products consisting of Major Appliances, video and audio equipment, computers, software, music, and wireless technology. When analyzing this corporation it is important to pay close attention to its current and future services and products, any problems with the corporation, the future direction Best Buy is headed, what can be done for the corporation, and what it can do for you as a consumer or employee.
Best Buy is currently the number one computer retailer throughout the U.S. and offers multiple promotions. In December of 1999, Best Buy signed an agreement with Microsoft to offer yearly and monthly contracts through MSN, Microsoft’s internet service provider. This pact was an advantage for both companies. Microsoft helped Best Buy develop their website and promote eCommerce. They also bought 200 million in Best Buy stocks raising the price from $1.49 a share to $49.95. Best Buy in return is offering MSN to the 200 million customers that pass through its doors on a yearly basis. One of the largest money makers for Best Buy is its three year product service plan (PSP). The PSP is almost pure profit, and has formed into something ver...
The primary problem would be the structure of the organization. This is due to the fact that there are thirteen departments in total which would lead to the failure of the ability to concentrate on long term viability of the business.
Present day Federated consists of both Bloomingdale’s and Macy’s stores and operates in 34 states as well as Guam and Puerto Rico. While Bloomingdale’s and Macy’s provide both private and national brands and are similar in merchandising categories (men’s, women’s and children’s apparel, home décor, shoes, beauty, and accessories), they differ greatly in culture. Bloomingdale’s, being more upscale, targets consumers that are more concerned with trend and quality than they are price. Macy’s targets the more value oriented consumer and represents a broader Federated clientele. Macy’s represents 423 of the 459 Federated locations while Bloomingdale’s represents only 36 locations. Because I can better relate to the value conscious consumer of the Macy’s division and because they represent such a large portion of Federated, I will further explore their current characteristics and behaviors that suggest that they possess qualities of both monopolistic competition and oligopolies.
Walt Disney began in 1923 with a short film called Alice’s Wonderland. It was co-owned by Walt Disney and his brother Roy Disney. Disney moved forward into the future with very popular filmed entertainment such as Mickey Mouse, Snow White, Pinocchio, Dumbo, Bambi and so many more until the death of Walt Disney in 1966. Walt Disney was then successfully supervised by Walt’s older brother, Roy Disney, until his death in 1971 after the completion of his brother’s dream, Walt Disney World. It was in 1983 that Disney expanded its operations to include the Disney Channel and the Touchstone Pictures film label. When the new president and CEO, Michael Eisner and Frank Wells, came onto the scene they set out to maximize the company’s assets by opening its famous movies up to the TV syndication market and video cassettes. With the classics easily accessible and available at a lower cost the company grew to greater heights. The success continued in 1988 when Disney movies hit new box office heights bringing in more than $100 million. Then between the years of 1989 to 1994 chart toppers like The Little Mermaid, Beauty and the Beast, Aladdin, and the Lion King launched the entertainment company to even greater heights. The films were grossing between $200 and $783 million...
Best Buy’s History & Main Characters: Best Buy is Minneapolis-based and is North America's leading specialty retailer of consumer electronics, personal computers, entertainment software and appliances. Throughout Best Buy's 37-year history, the company has maintained the tradition of making life fun and easy for customers and employees, while providing a significant return to partners and investors. It has 80,000 employees and over 550 stores in the U.S., in addition to the brands Best Buy Canada, Future Shop and Magnolia Hi-Fi. Their leadership is led by Dick Schulze, Founder and Chairman, Brad Anderson, Vice Chairman and CEO, Al Lenzmeier, President and COO, and Darren Jackson, Executive Vice President of Finance and CFO. Chairman Dick Schulze founded Best Buy in 1966 with the Sound of Music, an audio component systems store in St. Paul, Minn. In 1973, Vice Chairman and CEO Brad Anderson joined Sound of Music as a salesperson. The company quickly expanded into video products and computers, was renamed Best Buy in 1983, and became a public company in 1985. Best Buy’s revenues for fiscal year 2003 were $20.9 billion and net earnings of $622 million. It was ranked number 91 on the Fortune 500 in 2003 (Bestbuy.com). Best Buy stores are redefining the way customers shop by offering an unparalleled assortment of affordable, easy-to-use entertainment and technology products and services available through its network of more than 550 retail stores in 48 states and online at BestBuy.com. Best Buy is scheduled to open 60 new stores in fiscal 2003 and is on track to have 650 stores by fiscal 2005. Magnolia Hi-Fi is a high-end electronics retailer specializing in audio and video solutions for homes, ...
These past few years haven't quite been all fun and games for John Eyler, chairman and CEO of Toys "R" Us. Shortly after joining the company in January 2000, Eyler set about revamping Toys "R" Us to better compete in the marketplace while brushing up the company's image. But a downturn in the economy together with the effects of 9/11, not to mention the West Coast port lockout, wasn't part of the plan.
Walt Disney and Roy Disney started the Disney Brothers Cartoon Studio in 1923, the name of the company evolved over time and is currently referred to as the Walt Disney Company. The company diversified its portfolio from family entertainment to media genres such as radio, music, theatre and online content. Disney prides itself as being the second largest media empire after Comcast, this is based on revenue analysis. It has evolved over the years to diversify into more mature content as compared to its initial focus on family based entertainment such as Mickey Mouse, Donald duck among others. The company’s headquarters are at Burbank, California.
Atlantic Computer is a large manufacturer of servers and other high-tech products. They are known for providing premium high end servers. Atlantic Computer’s is in the process of introducing Tronn, a new basic server, which includes Performance Enhancing Server Accelerator (PESA) software. This software will allow Tronn to perform up to four times faster than its standard speed. Therefore these two new products were specifically designed to sell as a bundle or “Atlantic Bundle.” Jason Jowers, fresh off of his MBA degree is responsible for developing the pricing strategy for the “Atlantic Bundle. After much research Jowers narrowed down to four different routes on how the bundle can be priced: status quo, competitive, cost-plus, or value-in.
By 2025, about 75% of the American workforce will be made up of Generation Y workers, said Emily Matchar, author of “Why Your Office Needs More Bratty Millennials.” Generation Y, also known as millennials, are those who were born within the years 1982 and 1999. Time management has become a persistent issue for people in the United States because of the lack of flexibility in the workforce. Work is taking over people’s lives. The current generation of workers tend not to demand because of the fear of unemployment; jobs are scarce these days. Generation Y workers have shown that they will not accept today’s hierarchical workplace, on the contrary, they will begin to change the workplace to their likings.
Wal-Mart Stores Inc. is in the discount, variety stores industry. It was founded in 1945, Bentonville in Arkansas which is also the headquarters of Wal-Mart. Wal-Mart operates locally as well as worldwide. It operated 1209 discount stores, 1980 super centers, and 567 Sam’s Club by January 31, 2006. It has also extended its operations to many international countries. It runs its retail stores in two forms: Sam’s Club and Wal-Mart Stores. The Sam’s Club sells assorted product lines such as hardwares, electronics, jewelry, and to mention a few. The Wal-Mart stores also offer similar products in addition to the following: health and beauty products, apparel for women, men and children, household appliances etc (www.yahoo.finance.com). The Vision Statement, Mission Statement, Values and Code of Conduct, Corporate Governance: Directors, Executive Management, Committees and Stakeholder will be the key elements that will discussed in this report as it relates to Wal-Mart. In addition to that, the major trends in the general/macro environment and industry will be analyzed.
The following paper analyzes the initial release of Microsoft's XBOX 360 gaming system release into the United States and the changes that occurred with the supply, demand and pricing of the product in the months following its release. The social science of economics tells us that supply, demand and price are closely related to one another and have a significant on how much of a particular good is purchased and the rate at which it is purchased by consumers. The XBOX 360 phenomenon is a solid example of the impact that changes in supply, demand and price have on the marketplace and the rate at which goods are purchased.
In 1945, Sam Walton opened his first variety store and in 1962, he opened his first Wal-Mart Discount City in Rogers, Arkansas. Now, Wal-Mart is expected to exceed “$200 billion a year in sales by 2002 (with current figures of) more than 100 million shoppers a week…(and as of 1999) it became the first (private-sector) company in the world to have more than one million employees.” Why? One reason is that Wal-Mart has continued “to lead the way in adopting cutting-edge technology to track how people shop, and to buy and deliver goods more efficiently and cheaply than any other rival.” Many examples exist throughout Wal-Mart’s history including its use of networks, satellite communication, UPC/barcode adoption and more. Much of the technology that was utilized helped Sam Walton more efficiently track what he originally noted on yellow legal pads. From the very beginning, he wanted to know what the customers purchased, what inventory was selling and what stock was not selling. Wal-Mart now “tracks on an almost instantaneous basis the ordering, shipment, and delivery of literally every item it sells, and that it requires its suppliers to hook into the system, enabling it to track most goods every step of the way from the time they’re made and packaged in the factories to when they’re carried out store doors by shoppers.” “Wal-Mart operates the world’s most powerful corporate computing system, with a capacity (as of late 1999) of more than 100 terabytes of data (A terabyte is 1,000 gigabytes, or roughly the equivalent of 250 million pages of text.).
Although the Renassaince period of Disney is mostly pertaining to their theatrical endeavours, they were also heavily successful in television animation from the period of 1987 through 1997.
In the following, the strategic and operational plan taken by Best Buy would be indicated to have a clearer picture of current situation. Then the assumption of Best Buy made will be discussed and necessary new assumption would be elaborated. After that, new operating metrics are suggested. At the end, three financial management decisions and recommendation are provided as well.
Walt Disney’s company was one of the biggest contributors out of the other big animation corporations to the American animation industry and culture as well to the support effort for the allies of WWII by providing the government with animated propaganda and Ignisia.
“At a time when an alarming number of teenagers are overweight and out of shape, these advocates say the last thing America’s schoolchildren need is a cola war that stations more vending machines in hallways and makes it easier for kids to buy soda.” (Kaufman) Like Mare Kaufman said, there is an alarming number of teenagers overweight and out of shape. Being overweight often leads to obesity which can cause serious health issues. Schoolchildren should not have sweet sugary soda available to them during school hours. This is the kind of drink that is fattening America’s children and making them become obese. Sugar is jam packed with empty calories that do nothing but make kids have poor health. “In Huntington, West Virginia one half of adults are obese.” (Pilot) One half of a population being not just overweight, but obese, is outrageous. Although this is only a city in a small state, if this pattern continues all of America could be obese. Being obese is being twenty percent over your ideal body weight. “One out of three children are obese.” (Harris) Junk food being sold in schools contributes to childhood obesity. Since various schools teach the subject health, and about healthy living in general, they should not be hypocritical. Saying to eat healthy, then selling junk food is contradictory, ironic, and perverse. Overall, completely banning junk food from being sold in