With the advent of e-systems; business and consumers have access to a plethora of information which makes the decision making process more complex. The overwhelming information flow makes it extremely difficult for decision makers to analyze the available data and make precise decisions. Under such an information intensive online environment, businesses need to make real time intelligent decisions in order to stay economically and commercially viable. Multi agent systems have the inherent ability to facilitate provision of an adequate decision support mechanism in an e-business setting. These multi –agent decision support systems are of particular assistance in processing large amounts of data, filtering out irrelevant information and eliminating cognitive biases. In this study, we attempt to explore the existing decision support mechanisms facilitating the e-business environment with respect to B2B and B2C segments. Several models have been proposed and implemented to assist decision support in e-systems. We attempt to identify possible weaknesses in these models and pin point future research areas that would provide an opportunity for improved decision support mechanisms in e-systems.
1.1 Agents, Distributed Artificial Intelligence and Multi-Agents
With the advent of computer systems, there has been a significant progress in terms of framing online transactions processing systems. These systems are programmed to carry out specific activities which are restricted to facilitation of online transaction processing only and do not assist in the decision making process as they lack the “intelligence” which is the basic essence of the modern decision support systems. OLTP systems only help autom...
... middle of paper ...
...ven Markets: Efficient Execution", in Proceedings of IEEE Conference on Electronic Commerce, Munich, Germany, July 19-22, 2005.
Schurr , N Marecki, J (2010) “The Future of Disaster Response: Humans Working with Multi Agent Teams using DEFACTO” American Association for Artificial Intelligence
Maximilen, E (2005) “Muti Agent Systems for Dynamic Web Services Selection” In Proceedings of 1st Workshop on Service-Oriented Computing and Agent-Based Engineering, Retrieved Feb 28, 2010 from http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.67.2076
Imene, B, Noria, T (2009), “multi agent web based decision support system for a manufacturing system”. Retreived March 18, 2010 from http://sunsite.informatik.rwth-aachen.de/Publications/CEUR-WS/Vol-547/86.pdf
Mellon,C (2009) “Intelligent Software agents” Retrieved June 01 from http://www.cs.cmu.edu/~softagents/multi.html
Need Writing Help?
Get feedback on grammar, clarity, concision and logic instantly.Check your paper »
- Introduction Decision makers are faced with increasingly stressful environments, highly competitive, fast-paced, overloaded with information, data distributed through the organizations, and multinational in scope. Under these circumstances, decision makers expect to use enhanced tools that can assist them during the decision-making process and that can help them improve their overall performance and skills (Stanescu et al, 2011). One of such tools is the decision support system. The central goal of Decision Support Systems (DSS) in any organization is to process and provide suitable information in order to support individuals or organizations in their decision making tasks (Aronson et al, 2... [tags: mobile, objectives, business]
2424 words (6.9 pages)
- Decision Support Systems (DSS) A Decision Support System (DSS) is an information system at the management level of an organization that combines data, analytical tools, and models to support semistructured and unstructured decision-making. A DSS can handle low volume or massive databases optimized for data analysis. DSS has more power than other systems. They are built explicitly with a variety of models to analyze data or they condense large amounts of data into a form where they can be analyzed by decision-makers.... [tags: essays research papers]
841 words (2.4 pages)
- INTRODUCTION Many countries have established national initiatives to implement integrated medical information system to improve nation’s healthcare system and to ensure patients with quality and efficiency of health care services, and Malaysia is no exception. According to Ching et al (2012) the rapid changes in the medical environment have greatly accelerated and increased hospitals’ demand for the quality and quantity of information processing. In Malaysia currently, the Health Minister Datuk Seri Liow Tiong Lai has announced that the government hospitals nationwide will be able to serve patients faster by 2015 when medical records are accessible online.... [tags: Intergrated Medical Information Systems]
1394 words (4 pages)
- Customer Relationship Management (CRM) systems are an essential portion of businesses of all sizes. According to the Stair textbook, Principles of Information Systems, “CRM software automates and integrates the functions of sales, marketing, and service in an organization.” (p. 376) (Stair) Research identifies key features of CRM, compares two current software solutions delivering CRM, and recommends the best CRM for the ongoing case, Houston Area Consulting Services (HACS) and their proposed Remote Access and TeleCommunication System (RATS).... [tags: Business, Information Systems, Marketing]
803 words (2.3 pages)
- Electronic Medical Records systems lie at the center of any computerized health information system, without them other modern technologies, such as decision support systems cannot be effectively integrated into routine clinical workflow. The paperless, inter-operable, multi-provider, multi-specialty, multi-discipline computer medical record, which has been a goal for many researchers, healthcare professionals, administrators, and politicians for the past 20+ years is however about to become a reality in many western countries.... [tags: Information Technology]
1264 words (3.6 pages)
- I. Introduction (135) Many consumers utilize credit facilities offered by banks to meet their needs. “Credit approval is the process a business or an individual undergoes to become eligible for a loan or pay for goods and services over an extended period of time” (Leotta, 2011). Banks use various techniques to screen applicants before they allow them to utilize their credit facilities. The tools and techniques used to screen applicants constitute a significant risk to the banks. If they are faulty, then, businesses and individuals who are not creditworthy may receive the nod to utilize credit.... [tags: Finance ]
1354 words (3.9 pages)
- Companies have transformed technology from a supporting tool into a strategic weapon.”(Davenport, 2006) In business research, technology has become an essential means that many organizations use in their daily operations. According to the article, Analytics is a major technological tool used. It is described as “the extensive use of data, statistical and quantitative analysis, explanatory and predictive models, and fact-based management to drive decisions and actions."(Davenport, 2006) Data is compiled to enhance business practices.... [tags: Business Management ]
1607 words (4.6 pages)
- ... The basis of the model is the Industrial Relations model. The industrial model is focused on issues of standardized operations, formalization, and close monitoring of employee behavior (Hernandez 2010). Because they are directed by a contract, under the industrial model, employees have no flexibility when it comes to conducting their job duties (Fallon 2007). According to many HR experts, the industrial model in health care is a very outdated and ineffective model. Under the Industrial model, “Human Resources employees are viewed as powerless within an organization’s structure.... [tags: administrative analysis]
1328 words (3.8 pages)
- Looking back in time over the last 40 years even computers were huge, bulky, and unsightly. Few homes had them and individuals had no idea what capabilities could arise. After the evolution of the internet, and computers becoming more popular, physicians had been able to use these tools to improve the quality of patient care. However with the recent mandate the government has put on electronic health record systems (HER), one key objective is to optimize the use of Clinical Decision based support systems (CDSS).... [tags: electronic health record systems]
642 words (1.8 pages)
- The uniqueness of UNIX The features that made UNIX a hit from the start are: Multitasking capability Multi-user capability Portability UNIX programs Library of application software Security 1. Multitasking Capability Many computers do just one thing at a time, as anyone who uses a PC or laptop can attest. Try logging onto your company's network while opening your browser while opening a word processing program. Chances are the processor will freeze for a few seconds while it sorts out the multiple instructions.... [tags: Technology Operating Systems OS]
1557 words (4.4 pages)