Modules in HANIS software system

Technological developments are contributing a lot of benefit to the hotel industry. Most of hotels and resorts all over the globe establish new technology system in their facilities for more effective daily operation. With the awareness of increasing demand in tourism industry, the The Regency Jerai Hill Resort had install HANIS LITE systems to smooth the everyday operation. This software system consist of five main modules which are administration module, front office module, housekeeping module, food and beverage module and night audit module.

Administration module is important for the hotel. This module allows for the set-up and customization of the hotel. Hotel administration setup, room inventory setup, rate and package setup and guest setup are under administration module. Each setup have their own tasks. Property setup, market segment and source setup, department setup, peak period setup and company information setup all come under the umbrella of the hotel administration setup. This all setup ensure that guest received what they need and satisfied with the service serve. Other than that, the hotel can forecast the demand from the information received for the future used.

Next is room inventory setup that also come under administration module. Block and floor setup, room type and view setup, room master setup and room layout setup come from the room inventory setup. This type of room setup focus on the main product in the hotel which are rooms that sold to the guest. Each guest demand will be showed in this HANIS system and this ensure the The Regency Jerai Hill Resort provide their services accordance with the the customer desires.

In addition, administration module also consist of rate and package setup. Charge...

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...tatus and report. Change room status, block room, release room, room status discrepancy, room status enquiry and current hotel status are all under manage room status element. Change room status, block room, release room and billing are all under the reports umbrellas. Guestrooms in the hotel are sold by the front office. Thus, the front front office assistant must know at every given moment what rooms have been cleaned and are available for occupancy.Housekeeping had responsibilities to provide the front office with a listing of rooms that are ready for occupancy so guests can be checked in. If the communication between the two departments is poor or breaks down,delays in guest check in will occur or people will be checked into rooms that are thought to be ready but that in fact are occupied or not ready.If this happens often,the hotels's reputation will suffer.