The purpose of this paper is to give NTEU branches a model on which to base their branch delegates network. It sets out the ideal characteristics of a delegates network, the main roles of a delegate, and an organising framework for delegates. Delegates are essential to the effective work of a union. The early development of a powerful delegates network is work intensive, but the rewards can be considerable. However, even a well-developed delegates network requires constant support and resourcing by organisers. It should also be noted that delegates are distinct from branch committees. While delegates can be committee members, the role of a delegate and the role of a committee member are different. The role of a delegate is to be a strong union presence in the workplace, not to be on the branch committee. Characteristics of a powerful delegates network Research by David Peetz and Barbara Pocock has identified five characteristics of a powerful delegates network. The research included surveying of NTEU delegates, as well as other unions. Many of the characteristics are interrelated. Successful delegates have: Influence over union decisions: union power comes from delegates who have a say over the decisions of their union, whether in determining content of claims for collective bargaining, or over their local union branch. The more power the delegate has over their union, the more powerful they are in their workplace. Confidence: The more confidence that a delegate feels about his or her role, the more powerful they are in their workplace. Confidence comes from workplace and organiser support, as well as their regular activism. A high level if activism: The more active a delegate is, the more powerful they are. Activis... ... middle of paper ... ...e workplace activists, and to perform the tasks and activities laid out earlier. Their role is not to be branch committee members (although nothing prevents a delegate from being a committee member). The delegate’s interaction with the branch committee should be mediated through the appropriate organiser. Delegates should be performing activities and tasks that fulfil the goals of the branch and the union more broadly. Thus, the general direction of the committee should inform the delegates, but not direct it (they are after all, volunteers). Delegate Databases Branches building delegate networks should ensure that they keep track of delegates using a database. This should include details of the activities and tasks the delegate has performed, and what expectations have been agreed. The database should also be accessible for other organisers and to the Division.