The Mobile Workforce: How Modern Mobile Technology Has Changed Business

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For this paper, I will explore the vast field of mobile technologies and how they have changed not only how businesspeople work, but how customers often use mobile technology to interact with businesses. As someone who is personally very passionate about mobile technology and its continuing growth and development, this topic is a natural fit for me to write about. Mobile technology has proven itself as a valuable asset to businesses of all sizes because of its constant availability and the wide array of functions these modern mobile platforms are capable of handling. There are many types of mobile technologies on the market, and in this paper I will cover a relatively small number of them relative to the other large, diverse set of devices that exist on the marketplace.
The smartphone is an obvious example of a mobile device, and is obvious for good reason: According to Nielsen’s U.S. Digital Consumer Report, 65% of all Americans owned smartphones in 2013 (Fingas), and that number is set to continue growing in the years to come. Smartphones began to gain massive market share with Apple’s introduction of the iPhone in mid-2007; today, Samsung is the largest smartphone manufacturer but Apple isn’t far behind. I believe that smartphones are popular because they are a jack-of-all-trades device: in a slim device that fits in your pocket, you have a portable music player, a high-quality point and shoot camera, an web and e-mail communicator, a video game console, and of course a mobile phone. Smartphones are very valuable to businesses and their employees because it allows employees to instantly receive emails, phone calls, and text messages no matter where they are. Through mobile applications, or “apps”, a company could for instance ...

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...gins-selling-stand-its-take-on-the-cash-register-in-1000-staples-stores/ iCloud: Erase your device. (2014, April 23). Apple.com. Retrieved April 23, 2014, from http://support.apple.com/kb/ph2701
Laudon, K., & Laudon, J. (2013) Essentials of management information systems. (10th ed., p. 138). Upper Saddle River, NJ: Pearson Education.
Remote Wipe a Mobile Device. (n.d.). Google.com. Retrieved April 23, 2014, from https://support.google.com/a/answer/173390?hl=en
Ultrabook™ 2 in 1 Convertible - The Device of Choice. (n.d.). Intel.com. Retrieved April 26, 2014, from http://www.intel.com/content/www/us/en/sponsors-of-tomorrow/ultrabook.html

Vanhemert, K. (2013, December 9). How Apple’s Lightning-Plug Guru Reinvented Square’s Card Reader. Wired.com. Retrieved April 25, 2014, from http://www.wired.com/2013/12/the-new-square-reader-a-look-at-how-gadget-guts-are-designed/

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