A helping interview is a conversation between a health care professional and a person in need and is a common tool of communication in any health care setting. Three components of the helping interview are 1) the orientation of the professional and the client to each other, 2) the identification of the client’s problem, and 3) the resolution of the client’s problem (Tamparo & Lindh).
Control is a critical factor in the helping interview, and should not be abused. The helping interview clearly involve people in an unequal partnership. The clients should be empowered as much as possible by the experience in the helping interview, since empowered clients are likely to participate more fully in their care and return to health faster (Tamparo & Lindh). The financially challenged client already feels inadequate, useless, powerless, embarrassment, fear, and anger. So the interview may not illicit ...
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... to secure the basic needs of survival.
Research shows that racial or ethnic minorities have—on average—poorer access to health insurance and health care than those who are white.
Notwithstanding cultural diversity, race, ethnicity, or religion, understanding the roles of citizenship status and language is important for developing policies to help reduce disparities in health coverage and access. A person’s citizenship status (e.g., citizen, legal immigrant, or undocumented alien) affects eligibility for benefits like Medicaid or the State Children’s Health Insurance Program (SCHIP) and the ability to obtain a job that offers health insurance benefits. English proficiency affects a person’s ability to communicate in our English-dominant society, and more specifically, to discuss medical problems with a physician or nurse or to complete an insurance application.
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