The Metropolitan Atlanta Rapid Transit Authority Case Study

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Introduction

The Metropolitan Atlanta Rapid Transit Authority (MARTA) is one of the largest transit systems in the United States. It is the ninth largest system, transporting over 550,000 passengers daily. MARTA provides bus and rapid rail service to the most of the metropolitan area of Atlanta. The transit agency was established in 1971 with the passage of an authorizing referendum by voters in Fulton and DeKalb counties and the city of Atlanta. MARTA is a public authority that operates under Georgia law. The agency is governed by a board of directors with representation from several counties including Fulton, DeKalb, Clayton, and Gwinnett as well as the city of Atlanta. MARTA has approximately 4,500 employees. The majority of MARTA's operating revenues come from fares and a sales tax from customers. MARTA is a part of a regional solution to transportation and they are working across the region with the community and agency partners to create social value for society. MARTA ensures customers, employees and the general public with a safe and secure accessibility to meet and engage. The security can be attributed to a very large police department that utilizes innovative law enforcement tools to prevent criminal activities. MARTA also has an active role in social and environmental sustainability. They have programs such as using natural compressed natural gas buses which is better for the environment. MARTA also uses solar canopy installation; in fact it has the largest in the state of Georgia and the second largest in the United States. MARTA provides economic benefits to the state and national economy. The University of Georgia conducted a study and concluded that MARTA is responsible for about 2.6 billio...

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...). "MARTA over-reporting its crimes, legislative audit finds". The Atlanta Journal.

Donskey, Paul; Daniels, Cynthia (February 9, 2007). "MARTA: HOW SAFE? Transit system officials defend security, cite low crime totals, despite a few high-profile incidents". Atlanta Journal-Constitution.

"MARTA Police: Crime Stats". Metropolitan Atlanta Rapid Transit Authority. Retrieved May 25, 2010.

Firestone, David (April 8, 2002). "Overcoming a Taboo, Buses Will Now Serve Suburban Atlanta". The New York Times. Retrieved February 24, 2008.

Visser, Steve (January 11, 2008). "MARTA blames brakes and weak motor for escalator accidents". Atlanta Journal-Constitution.

Ippolito, Milo (December 5, 2001). "MARTA pays $10.5 million in workers' deaths". Atlanta Journal-Constitution.

Kim, Lilian (June 2, 1996). "MARTA officials say accident a 'fluke'". Atlanta Journal-Constitution.

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