A strategic response formulated by top management of an organization to acknowledge, value, unify and manage the presence of variety among the workforce related to culture, religion, gender, age, national origin, race and their statuses. Meaning of diversity as defined in Merriam-Webster Online Dictionary (2010); the condition of being diverse: variety; especially: the inclusion of diverse people (as people of different races or cultures) in a group or organization; programs intended to promote diversity in schools. Even though the differences in the human factors are indisputable, corporations can reap enormous benefits from the existing diversity by valuing and managing it properly. Inclusion of diverse workforce, added persistence, and committed approach by the management will bring the intended outcome.
Need for Diversity
The need for diversity in an organization arises in order to unleash the potential of every member of the company’s workforce. Diversity management will cater to develop the critical skills of the employee’s thereby decrease turnover and absenteeism. Organizations can serve a wide range of customer base in many different markets with its diverse workforce; appeal the global market by the understanding of how various communities and cultures in the different parts of the world distinguish the products and services. The labor forces entering the emerging market are going to come from highly diverse demographics. Therefore, companies should be prepared to employ them. By employing a diverse workforce they can provide a variety of answers to issues in the field. Globalization is leading to the worldwide competitive markets for the production of goods and services to ...
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