TOWARDS INTEGRATED MEDICAL INFORMATION SYSTEM IN MALAYSIA: ISSUES AND CHALLENGES

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INTRODUCTION Many countries have established national initiatives to implement integrated medical information system to improve nation’s healthcare system and to ensure patients with quality and efficiency of health care services, and Malaysia is no exception. According to Ching et al (2012) the rapid changes in the medical environment have greatly accelerated and increased hospitals’ demand for the quality and quantity of information processing. In Malaysia currently, the Health Minister Datuk Seri Liow Tiong Lai has announced that the government hospitals nationwide will be able to serve patients faster by 2015 when medical records are accessible online. The Health Ministry of Malaysia declares that multi-million ringgit have been allocated annually for computerization programme to create an electronic records database of all patients by converting hardcopy records. According to Liow in Local Pharmacy News (2011) by implementing the electronic medical records the Malaysian government hospitals can share the information thereby speeding up medical services and patients will have shorter waiting time and faster diagnosis of illness as the nation’s healthcare system and medical data of both outpatients and inpatients are computerized. At the first phase of computerizing medical records, it is expecting that at least 20 Malaysian government hospitals would able independently retrieved their records. In fact, the first phase of the project is expecting to be completed by 2015 and the computerization will covered major hospitals in the states and followed by smaller hospitals and clinics. Therefore, when all the 20 Malaysian government hospitals have completed digitalizing medical records, the Health Ministry will set up the onlin... ... middle of paper ... ...some of these hospitals already have full implementation of Electronic Medical Records (EMR) and other others have partial implementation. This variety and diversification of choosing different hospitals add to the stability of the sample. All of the following hospitals are located in different places in Selangor that cover all parts of Selangor; will be targeted in the questionnaire. In every 20 Malaysian government hospitals listed, the quantitative data were administered in person. Rusnah (2006) argue that this had several advantages, enriching the data obtained from the questionnaires by give the instructions on how to fill in the questionnaires were provided and clarification of ambiguous terms and response to any queries by the respondents were dealt with instantly. As the result, the researcher can ensure the rate of return to the maximum possible extent.

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