Managing conflict is something that as individuals we experience on a daily basis. Conflict may be in work, school, home, and even within ourselves. What I think individuals have trouble with and do not understand is how to deal with conflict in an effective way or to avoid conflict. I have always believed that not everything are meant to tangle over sometimes to avoid issues it is best to go with the flow as long as it is not a life-threatening situation. Most of the time individuals think differently, act differently, and want different things in life and in an organization. When these differences come about it is important to have a strong leader who can determine what is more important and whom ideas will work best in the situation. Having someone on the outside looking in can sometimes help individuals come together and agree on something without the conflict issues.
What is Conflict?
Conflict is a natural disagreement resulting from individuals or groups that differ in attitudes, beliefs, values or needs. It can also originate from past rivalries and personality differences. Other causes of conflict include trying to negotiate before the timing is right or before needed information is available. (http://www.ctic.purdue.edu/KYW/Brochures/ManageConflict.html). Conflict refers to a process in which one party perceives that its interests are being opposed or negatively affected by another party. This definition implies incompatible concerns among the people involved and includes a variety of conflict issues and events. Conflict management consists of diagnostic processes, interpersonal styles, and negotiation strategies that are designed to avoid unnecessary conflict and reduce ...
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...ms, identify and assess alternatives, openly express preferences, and jointly reach a mutually acceptable solution. Four principles provide a foundation for an integrative negotiations strategy separate the people from the problem, focus on interests, not positions, invent options for mutual gains, and insist on using objective criteria. (Hellriegel & Slocum, p 308)
In conclusion, I feel that after reading this research paper we all should have better knowledge on how to manage conflict, negotiate effectively and have a understanding of what conflict is. I never understood or knew there were so many aspects to conflict and different ways to deal with it. I always looked at conflict as drama within myself or with others in an organization and on the outside. In future problems, I will use the interpersonal conflict-handling strategies in solving my conflict issues.
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