The purpose of management is to utilize personnel, assets, and resources to complete a set of tasks in an effective and efficient manner. Managers have their own styles when managing projects and personnel, and many theories have been made since the nineteenth century to determine the best practices. In the nineteenth century during the Industrial Revolution, as employment in businesses grew, the need for management increased. Large business owners found a need for theory management in the workplace in order to effectively and efficiently produce results. Management became a profession as these theories became common-place in the workforce (Goddard, 2009).
Dr. W. Edwards Deming
Dr. W. Edwards Deming is considered to be the founding father of the quality movement. He believed in a quantitative method which provided a “systematic, rigorous approach to quality.” He utilized statistical process control charts as a method for identifying special and common causes which assists in the diagnosis of quality problems. He wanted to remove quality problems related to the cause of the problem (Beckford, 2002).
Dr. Deming’s concepts involve eliminating the root causes of the deficiency. He found that top executives would cover up problems instead of correcting them. His management theory involves identifying the problem and providing preventive solutions to eliminate the root cause of the problem. Deming’s approach to quality control must be implemented at all levels of the company; top executives, middle management, and those actually performing the work (Fellers, 1994).
Dr. Joseph M. Juran
Dr. Joseph M. Juran also worked on quality management however he worked independently of Dr. Deming. Dr. Juran’s focus...
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...en ten-minute sessions. Gretna, LA: Pelican Publishing Company.
Fiorina, C. (2006). Tough choices: a memoir. New York: Penguin Group.
Goddard, J. (2009). A brief history of management theory. In Rethinking management and employee engagement. London.
Goleman, D. (2000, March). Leadership that gets results. Harvard Business Review, 78-90.
Juran, J. M. (1995). Managerial breakthrough: the classic book of improving management performance. New York: McGraw-Hill. (Original work published 1964)
Juran, J. M. (2004). Architect of quality: the autobiography of Dr. Joseph M. Juran. New York: McGraw-Hill.
Useem, M. (2005, February 12). Fiorina scored high on leadership style but failed to execute strategy. Message July 25, 2011, posted to Financial Express: http://www.financialexpress.com/news/fiorina-scored-high-on-leadership-style-but-failed-to-execute-strategy/62258/0
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