Lego City Case Study

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With all of the designing that was happening in the company, it helped to shrink its profits. Lego City was a popular toy for children but the redesigning shrank the sales and attention the product was once getting. A worker of Lego said it well when he said, “Management was to blame, the same people who were doing crappy products then are making world-class products today” (Greene). Essentially the managers and higher up executives didn’t communication what direction the company should be going. They didn’t have a strategy to follow and tell their employees. With no clear strategy and communication in place, things were a free for all. This lead to the declining profits and stability of the company. Lego assumed that if the designers were able to create whatever they saw fit, that somehow it would lead to a breakthrough in the toy maker’s product line. However, this ideology backfired with high production costs and low profit margins.
Then a new …show more content…

If one customer is angry at the company and threatens to never buy a product, what does losing one customer do to the profitability of Lego? Essentially nothing. They would lose a customer with no power. Now if half of the customers complained that they wanted something to change, then that is a huge amount of potential profit. In this scenario the buyers have a lot of power. Lego would want to keep the larger group happy. If the customers go to a different company then Lego could run into problems. Whereas if one or two customer leave then it isn’t a problem because they do not have a high buyer power. Lego has the opportunity to branch out into different product lines. Design is their strength and with the creative and innovative. By communicating with their customers and getting their input on different ideals, the company has the opportunity to grow even more. The same can be said with the suppliers. They have the potential to grow with suppliers by proper

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