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Job satisfaction, job performance and organizational commitment
Leadership theoretical framework
Leadership theoretical framework
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JLB Enterprises finds itself in a situation that will likely get worse if they don’t address it. Research by Murlis and Schubert for Hay Group (2001) concludes that organizations with less satisfied employees are much less productive. This dissatisfaction can lead to a loss in production and can negatively impact the long-term stability of the company. A company that has dissatisfied employees can have a hard time attracting and retaining good workers.
It isn’t known for sure whether the drop in satisfaction and morale are the cause for the drop in productivity at JLB. There is a correlation in timing and, as mentioned, some research points to job satisfaction levels adversely impacting production. The possibility exists that there are other problems that are causing both the drop in morale and the drop in productivity. Some studies have suggested that job satisfaction may not in fact cause organizational commitment, but rather, organizational commitment may precede job satisfaction (Santora, 1992). However, for the purposes of this paper, we will address the problem of job satisfaction and employee morale at JLB regardless of whether it is the sole cause of the productivity problem or just a symptom of another problem.
Now that JLB has identified the problem with worker satisfaction and morale, it must find the causes of this problem. Identifying the problems and creating solutions will require the use of strategies from various leadership theories, including Participative and Situational. With appropriate leadership techniques used in appropriate contexts, the company can work on improving employee satisfaction and morale. According to the research by Murlis and Schubert (2001), the increase in morale will likely have a...
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...tual benefits, they are displaying leadership that is likely to have a positive impact on the employees.
Works Cited
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Hersey, P. & Blanchard, K.H. (1982). Management of organization behavior: utilizing human resources, (4th ed.). Englewood Cliffs, NJ: Prentice-Hall.
Murlis, H., & Schubert, P. (2001). Engage employees and boost performance: provide great leadership, meaningful work, and other benefits that lead to engaged performance (Working Paper). Retrieved from Hay Group website: http://www.haygroup.com/downloads/us/engaged_performance_120401.pdf
Santora, J.C. (1992). Bass & Stogdill’s Handbook of Leadership: Theory, Research, & Managerial Applications, Third Edition (Book). Journal Of Management. 18(1),153-167.
Yukl, G. (2002). Leadership in organizations. Upper Saddle River, NJ: Prentice Hall. p. 1-19. Retrieved from http://www.blackdiamond.dk/HDO/Organisation_Gary_Yukl_Leadership_in_Organizations.pdf
Spector, P. (1997). Job satisfaction: Application, Assessment, Cause and Consequences. 1st ed. Thousand Oaks, Calif.: Sage Publications.
“It is therefore imperative for a company to understand the attitude of its workers and measure the job satisfaction of its employees, as job satisfaction is essential for productivity” (L. Bradshaw para. Therefore, the individual can still attain high job productivity without having the satisfaction in their field of work. This happens when money is just their motivation, or if they’re trying to receive a promotion. Others try to increase their productivity due to just the satisfaction they obtain from their work.
The aim of the researcher and the paper was to study the relationship between Leadership Styles and Job-satisfaction among Teachers of Sardar Patel Kelwani Mandal Jetpur. Organizations need effective managers and employees to achieve their objectives. Leadership is defined as the ability to influence a group towards the achievement of goals. For this purpose, a total of 98 teachers
YakkaTech Corp. is growing IT services firm which mainly installs and upgrades enterprise software systems and related hardware. They have grown and consolidated as well as become more efficient at their business but this isn’t without growing pains. Their employees seem to lack job satisfaction and their customers feel that the employees “seem indifferent to their problems.” The company’s voluntary quit rates have risen above the industry average while management raises pay rates in the hopes that customer service quality and productivity would improve. However, customer service complaints and productivity remain low and employee moral seems to be low as well.
Ivancevich, J., Konopaske, R. & Matteson, M. (2011). Organizational Behavior and Management. NewYork, NY: McGraw Hill.
It is well established reality that organisations in the world today can no longer survive without focusing on their employees. If they have to be at the competitive edge they have to invest in human resource, and placing their employees on top priority. This notion has lead to the strategies that, most organisations are pursuing through employee management. To achieve the optimum performance from employees organisations must motivate their employees, and have to engage them in activities that will benefit and help employees in achieving their predetermined goals and objectives. In order to achieve this, it is imperative for managers to set in motion work conditions that will help employees to achieve satisfaction of their job, low turnover and absenteeism rate and promoting the environment that promotes the organizational commitments and organizational citizenship behavior. Job satisfaction has been identified as a major requirement for organisations which aim to achieve excellence in their operations. Armstrong (2003) refers to job satisfaction as the attributes and feelings people have about their work. By extension, job satisfaction will mean positive or favourable attitudes towards one’s job whilst a negative or unfavourable attitude indicates job dissatisfaction.
Leadership Theories and Studies. (2009). In Encyclopedia of Management. Retrieved July 20, 2011 from http://www.highbeam.com/doc/1G2-3273100155.html
Northouse, P. (2010). Leadership: Theory and practice (5th ed.). Thousand Oaks, CA: Sage Publications, Inc.
In many organisations, managers and bosses have found it a struggle implementing successful strategies to improve job satisfaction and productivity among its employees. While dealing with unproductive, unmotivated and unsatisfied employees, there is an increased risk for turnover, which can be prevented. The risk of high turnover is a problem to workplaces as turnover has been proven to ‘take its toll’ on productivity as it disrupts current projects and increases workloads for other employees. It also has a negative impact on team cohesion (Patrick and Sonia, 2012). Job satisfaction is one’s general attitude to the job, and higher the job satisfaction, the more likely he/she will hold a positive attitude towards their job (De Menzes, 2011). De Menzes (2011) believes that employees who are satisfied with their jobs are likely to be more committed to their organisation and be more productive. People are significantly more productive when they are content and achieving individual and organisational goals are able to be fulfilled in a work environment where employees feel happy and motivated. Interventions which can be used to improve job satisfaction and productivity to decrease rates of turnover and unmotivated employees include an increase in workplace training, as well as performance pay.
The problem of job dissatisfaction is a global workplace issue. Although Americans are happier in their jobs, satisfaction in the United States is declining due to downsizing and overburdening. (Robbins & Judge, 2009). Before outlining job dissatisfaction a definition of job satisfaction is needed. Job satisfaction is “[an] individuals’
George, J.M. & Jones, G. R.(2005). Understanding and managing organizational behavior (4th ed.). Boston, MA: Pearson Custom Publishing.
The purpose of this report is to brief the management on the importance of employee satisfaction in achieving the competitive goals of the organization through increasing the retention of the employees.
“Business productivity is dependent on employee job satisfaction”. When an employee feels satisfied, secure and trust the employer, they work harder which will enhance the business productivity (Philip, 1958). Moreover, when the employee feels respected, admired, and appreciated by their employers, they will produce productive work which will generate high profit and revenue and hence less turnover (Kalim, Syed & Muahmmad,
Different facets of organizational behavior were addressed in the three articles reviewed for this project. Pay Satisfaction, Job Satisfaction, and Turnover Intent by Parbudyal Singh and Natasha Loncar examines the relationship between employee position and salary satisfaction and job turnover. The 4 Rs of Motivation by Michael Maccoby suggests a formula from which leaders should pull to motivate subordinates, and Relations Between Leader-Subordinate Personality Similarity and Job Attitudes by Lior Oren, Aharon Tziner, Gil Sharoni, Iafit Amor, and Pini Alon examines the effect the relationship between leaders and subordinates has upon job satisfaction.