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Emotional intelligence in nursing leadership ESSEY
Servant leadership in nursing
An evaluation of the relationship between leadership and emotional intelligence
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Leadership Reflection Report
Obviously, empowering with the strong qualitative tools to overcome obstacles in a community healthcare Center after 4 months as a freshly hired practice manager is remarkable. Beyond that, one must believe that many different kind of help are needed to perform a duty effectively. For instance, the senior administrator did encourage the reading of “The World’s Most Powerful Leadership Principle—How to Become a Servant Leader”, by James C. Hunter to enhance our objectives and goals. From a careful reading, I get the essence of using the enriched principles in this book during my first months of work. I tend to agree that being a servant leader can make a manager influent to commit to the mission of leading responsibly.
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Accordingly, I have taken three amazing tests Emotional Intelligence, Hemisphere Dominance, and Jungian Assessments that helped me envision myself as an effective servant leader. Additionally, the outcome from the self-assessment test weighs the difference from my personal weaknesses and my strengths. Following the human nature and many different steps to change and growth, I tend to agree that to listen carefully, to encourage others to perform to the best of their ability, to have a positive attitude on the job, and to treat others with respect or setting a good example for others are some starting point to build my own …show more content…
As a result, I do suggest progressive training for all employees in order to build a community of trust. I enjoyed taking advantages of any opportunity of leadership training that will empower me with knowledge and wisdom. For example, I consider the Rules of Five from Maxwell to take some great decisions to keep improving the community Care Center. One must remember the importance of servant leadership skills when to respond to the Employees performance Appraisal left and overdue from the past administration. Some other actions that may have been influenced by being a servant leader are passing from paper-base to electronic record. It looks like evident to respond adequately to the displeasure with our clinic among many members in the
Hunter shed light on the topic of servant leadership, which is one I was unfamiliar with until reading this book. This book opened my eyes to the importance of servant leadership and demonstrated ways it will serve me in my career as a nurse. Although servant leadership embodies many characteristics, I believe that the qualities of greatest importance are discussed within this paper. One point the book touched on that resonated with me was the meaning of love as a verb. I had never thought of love in that way, but I think it is an important concept that should be applied to leadership. My goal for my future is to learn to love others through my actions. I hope to accomplish this by establishing trust and demonstrating commitment, and remaining respectful and appreciative of each member of my team by maintaining a sense of humility. I expect that doing this will aid me in forming meaningful relationships throughout my life and help me become an effective servant
Leadership is described as the behavior of an individual when directing the activity of a group towards a common goal (Al- Sawai, 2013). Healthcare system involves multiple related, interconnected relations with other departments and health care professionals from various cultural backgrounds; therefore, the understanding of individuals’ behavior and group dynamics within the healthcare organization is imperative for a leader and or organization to be successful (Bukowski, 2009). A transformative leader has the attributes that are necessary for twenty- first century leader to have to be an effective leader in a changing nursing service organization and the healthcare system. A transformative leader is a type of leader that collaborates, encourages, and motivates people adapt to changes with charisma (University of Kent, n.d). Study shows that some leaders fail because of
Healthcare organizations recognize the value to providing quality care requires implementing new methods practice, focused on reforming the structural components of the culture. As healthcare organizations prepare for the future, they are redirecting focus on creating an environment conducive to providing safe, quality, patient-centered services. The culture of healthcare is transforming the concepts of leadership and management focused on empowering their team to deliver quality, safe, patient care.
Quint Studer’s, Hardwiring Excellence: Purpose, Worthwhile Work, and Making a Difference, is designed to motivate healthcare leaders to positively transform the culture of their organizations to move them from good to great. Studer notes that he aims for every healthcare leader to read this book and then ask all those who work with them to read it also. Hardwiring Excellence focuses on transforming culture by hardwiring positive attitudes in employees to create and sustain a great place for employees to work, for physicians to practice, and for patients to receive care. Studer emphasizes that transformation begins with core values of commitment to purpose, worthwhile work, and making a difference, which are cultivated by the ‘healthcare flywheel’ that creates the momentum necessary to drive change. Studer identifies nine principals that guide the flywheel to motivate transformation.
Understanding one’s strengths and weaknesses is essential to becoming and being a good leader. “Purposeful leaders understand who they are” (Mayfield, 2013). The author of this paper has had previous opportunities to lead, and will reflect on her experiences using the assigned inventory. She will evaluate her skill set and discuss ways she can be an advocate for change with the hospital and community in which she is employed. Lastly, she will identify one personal goal for her leadership growth and explore different avenues for obtaining that goal.
The pinnacle of a highly functioning healthcare organization is the Magnet Model which shares the servant leadership tenants of empowerment, fostering interdisciplinary relationships, leadership development, individual development, access to resources, and staff participation in decision making6. Looming budget cuts and recent reports of poor healthcare delivery have resulted in s an urgent need to enhance care despite forthcoming reductions in resources. With these enhanced challenges it is imperative that leaders employ strategies and embrace philosophy that will maximize resources. The Institute of Medicine has released a statement emphasizing health care services leaders need to be involved with others as full partners in a context of mutual respect and collaboration7. Furthermore, an analysis of challenges in health care concluded that there are no models to meet the need for human resource management and work environment in health care, however focus should be on flexibility, lifelong learning, interdisciplinary teamwork and shared decision making8 reflecting the tenants of servant
Assessment tools can be a good start for individuals to assess their leadership characteristics and skills, such as Grossman and Valiga’s Leadership Characteristcs and Skills Assessment (Grossman and Valiga, 2013). These tools may be helpful but its accuracy is questionable. The assessment can overestimate or underestimate an individual’s skills since it is a self-subjective administered assessment that is biased towards the taker. An overconfident person may perceive their skills highly and an under confident person may have low results.
Cozen, F., & Mowbray, D. (2001). Leadership and the quality of care. BMJ Quality & Safety, 10(2). doi:10.1136/qhc.0100003
Moving into a non-profit health care organization, servant leadership is a more common style, one that I find difficult to balance. I hope in the future to develop active listening and find skill in putting others before my own goals, while providing transformational leadership to the staff who report to me. In the vast array of health care systems, a variety of leadership styles are not only common but necessary.
In summary, transformational leaders through their behaviors of compassion and selflessness encourage followers to emulate them. Through persuasive communication and confidence building, leaders advocate the adoption of new values and endorse the goals of organizational to their followers. Accepting of change, they focus upon coaching, communication, and mentoring to promote organizational success. Leaders challenge the process by encouraging others to challenge themselves to a higher performance. They create an open environment in which followers can create and innovate to meet the increasing challenges of tomorrow. Transformation leadership provides a model for impacting employee empowerment, developing an innovative culture and fostering organizational success in the ever-changing healthcare arena
Further, this type of working environment challenges the job satisfaction for people who works in this sector (Turner, 2006). Clearly then, it is through mentoring and coaching that a more effective leadership and management abilities are identified, developed, and shaped. Also, mentoring and coaching in the healthcare is vital in ensuring that patients are able to receive the appropriate level of healthcare services and that unconditional positive regard of the client is maintained. Further, it is through these tools that the healthcare system is improved, much more in the delivery of quality care to its
A Transformational leader would elevate the interests of their employees, they would generate awareness and acceptance of the goal for the group. (Bass, B. M. ,1991) An example of transformational leadership in a hypothetical situation would be if there was a monthly goal set for each individual on the team and the leader finished his goals first then went on to help the rest of the team, taking extra time to see every employee as an individual. Another situation would be if a team member had a death in the family and the leader would provide emotional support for the employee as well as rallying the rest of the team to console the team member. Napoleon declared that an army of rabbits commanded by a lion could do better than an army of lions commanded by a rabbit (Bass, B. M. ,1991). The world is full of transformational leaders but we need more. Transformational leadership can be learned, and it can and should be the subject of management training and development (Bass, B. M. ,1991). Next, we will look at Servant
Why now? Why are we focusing on transformational leadership? Healthcare costs are continuing to rise. Some of the critical problems and active debates prevalent in many hospital organizations include the rapidly intensifying healthcare costs, funding and reimbursement cutbacks, and concern regarding the overall quality and safety of health care. “Healthcare systems have come under pressure to improve performance and manage productivity” (Botting, 2011). To be successful in the 21st century, there is a demand on healthcare systems to have a vision and executive and clinical leadership to inspire the change process and make the difference between success and failure in change.
2. Define what servant leadership means to you. What are the advantages and disadvantages of this style of leadership in a modern business enterprise? What does John 15:9-17 say about servant leadership? How can we avoid making servant leadership just another tactic for success?
As a future healthcare leader, I will start by collecting data on the health of the community that my organization serves. I will develop a five-step program to contribute to public health efforts within my organization. My five-step program towards public health will involve monitoring, diagnosing and investigating, informing and educating, partnering, and researching. I will monitor the health indicators of my community and be aware of health needs and disparities. I will seek to identify hazards through research and analysis and diagnose root causes. Once root causes are recognized, improvement is possible. It is